Support agent that answers on your site and bills its thinking to your own AI account.
Optlo is a customer-support agent in a chat widget, resolving what a support team answers over and over.
The difference is who holds the model contract. Register with OpenAI, Anthropic or Gemini under your own name and the account stays yours, so token spend, usage caps and model choice sit on your side of the line, not resold through a vendor's invoice.
Setup is a widget, a pointer at help pages you publish already, and a conversation template off the shelf — building one is optional. In a chat the agent clarifies rather than guesses, replies in the language it was asked in, escalates to a colleague with the thread attached, and can call Stripe or an HTTP endpoint for live data.
From $19 a month. Seven-day trial, no card, no free tier.
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Model contract stays yours — OpenAI, Anthropic and Gemini supported, billed direct
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Conversation templates ship ready to use, with a visual editor for changing them
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Trained on help pages, docs and site content your team already maintains
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Escalation to a colleague carries the full conversation history
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Reads live data mid-chat via Stripe or an HTTP endpoint
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Deflect repeat pre-sales and how-do-I questions before they reach the inbox
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Answer order, billing and account questions using live data instead of a form
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Cover time zones outside your team's working hours
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Hold the first reply in the customer's own language
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Keep support spend legible as volume grows, because token cost is yours to see
Shopify Apps
Wix Apps
Ecwid Apps
BigCommerce Apps
