Omnichannel orchestration for seamless customer engagement across all platforms.
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Voyado Engage (BETA) is a cutting-edge app designed to revolutionize your interaction with customers by providing seamless omnichannel orchestration. By integrating with your BigCommerce store, it facilitates the collection of valuable customer data, enabling you to craft personalized experiences across all sales and marketing channels. This app supports multiple markets and brands, ensuring that each interaction is consistent and aligned with your overarching strategy. With Voyado Engage, you can leverage data from customer interactions with both products and campaigns to create a unified and engaging experience. The app is crafted to streamline your operations, allowing for cohesive brand communication regardless of the channel or market. Whether you are engaging customers through email, social media, or in-store interactions, Voyado Engage positions you to deliver a superior, data-driven experience.
"Automate and enhance BigCommerce support with Yuma AI’s expert solutions."
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Yuma AI is a premier application designed to revolutionize customer support for BigCommerce merchants by leveraging cutting-edge artificial intelligence. The app excels in automating the resolution of over 50% of customer support tickets, significantly enhancing the speed, quality, and consistency of responses. By efficiently managing demand surges and ensuring 24/7 availability, Yuma AI helps businesses maximize the cost efficiency of their customer service operations. Yuma stands out as a specialist in AI-driven e-commerce support, having successfully resolved over one million tickets in 2024 alone. Trusted by over 100 brands, Yuma AI is supported by prominent backers including Y Combinator and AI Grant, underlining its reputation and effectiveness in the industry. Whether handling everyday queries or managing high-demand periods, Yuma AI provides a reliable, scalable solution for modern e-commerce challenges.