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JivoChat Business Messenger

JivoChat Business Messenger

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6.9
5 Reviews
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Centralize chats, emails, calls, and social media in one app. Show more

JivoChat Business Messenger is a comprehensive communication tool designed for e-commerce businesses, integrating chats, emails, calls, and Facebook messages into a single app for seamless customer interactions. As an omnichannel platform, JivoChat allows businesses to manage live chats directly on their websites, respond to Facebook messages, handle company emails, and make international phone calls through one interface. It offers a suite of robust features like proactive in-app chat, business phone capabilities with global reach, and efficient email management, ensuring that no customer communication is missed. JivoChat stands out with its Instant Callbacks feature, encouraging potential customers to make calls and facilitating higher conversion rates. Serving over 240,000 websites and 40,000 Facebook Pages, JivoChat engages businesses and their customers in more than 12 million chats monthly. Its seamless integration and professional features, such as call recordings and employee routing, make it an indispensable tool for businesses looking to enhance customer engagement and streamline communication. By centralizing all interactions, JivoChat enables faster responses and optimized customer service, setting itself apart from other solutions in the market.
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Live chat integration
Centralized communication hub
Social media messaging
Business phone system
Email inbox management
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Finally! Chats, Facebook messages, calls, and emails in one app

Finally! Chats, emails, calls and Facebook messages in one app

Business Communicator for E-Commerce

Unlike other live chat apps on the BigCommerce Market, Jivo is

omnichannel

.

Well, what does that mean? Let me tell you, it means: live chats on your website, chats with clients on Facebook, messages to your company's email address, and calls to a phone number in any country – all go to one convenient JivoChat app.

How does it work? 4 Platform Connection:

Live Chat:

Talk with new and current visitors to your site with a proactive in-app chat.

Facebook:

Continue your conversation on your customers' favorite social media outlet: Facebook.

Business Phone:

Get a phone number in 50+ countries or activate any existing number to make outgoing calls with Jivo Business Phone. Use professional features such as call recordings, transfers, routing and more. A unique Instant Callbacks feature encourages your potential customers to call you so that you can close more deals.

Email:

Redirect emails from your company's address (like

) to the Jivo Inbox – your team will reply faster and no message will ever be missed.

Social Proof

Every month: Jivo empowers 240k websites and 40k Facebook Pages around the world to engage in over 12 million chats.

What makes JivoChat different?

What We Do Better:

JivoChat Business Messenger logo
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JivoChat Business Messenger

4.2/5
(5 Reviews)
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  • Free Plan Available

Centralize chats, emails, calls, and social media in one...

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