SmartQ Order Management is a versatile ticket management app designed to streamline store order processes. By integrating seamlessly with BigCommerce, it consolidates all your orders in one convenient location. Orders generated in BigCommerce appear directly in smartQ, where you can easily update order statuses by moving them through various columns, reflecting changes back in BigCommerce instantly. Enhance your order management with features like adding notes, uploading files, and tracking order logs. Customize your order processing experience by introducing your own custom fields for better data handling. SmartQ also accommodates manual order entry, catering to customers placing orders outside BigCommerce, ensuring comprehensive order management across platforms.