ShipStation: Shipping Automation

About ShipStation: Shipping Automation

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Description

The fastest, easiest way to get products to your customers

Take control of the shipping and delivery experience with ShipStation

Shipping doesn’t have to be time-consuming or costly. With ShipStation, you can ship more orders in less time—with fewer clicks and greater savings. Our multi-channel platform syncs orders from all your ecommerce stores, tools, and selling channels. Our multi-carrier discounts let you print domestic and international shipping labels for less. Our workflow automation speeds up fulfillment. Whether you’re running an enterprise business or just starting out, we can solve your shipping.

Ship with UPS, USPS, Canada Post, Royal Mail, Australia Post, DHL Express + more
Sync orders from Amazon, eBay, Etsy, Walmart, NetSuite, and anywhere you sell
Shipping automation, bulk printing, and warehouse tools streamline fulfillment
Instantly send tracking and shipment info to selling channels and customers
Shipping rates inside a merchant account, returns options, insurance and electronic customs forms

Pros

Efficient multi-channel shipping with the ability to sync orders from multiple platforms like Amazon, eBay, Etsy, Walmart, and more.
Offers discounted rates with multiple carriers including UPS, USPS, Canada Post, Royal Mail, Australia Post, and DHL Express, which can lead to cost savings.
Workflow automation features speed up the fulfillment process, allowing for bulk printing and streamlined operations.
Instant tracking and shipment notifications to sales channels and customers enhance communication and transparency.
Useful for businesses of all sizes, from enterprise-level to startups, providing scalable solutions.

Cons

May require a learning curve for new users unfamiliar with shipping automation platforms.
Integration issues might be encountered with certain eCommerce platforms depending on the complexity of the setup.
Costs associated with the app might be prohibitive for very small businesses or those with minimum shipping needs.
Customer service response times can vary, potentially impacting issue resolution.

Top Helpful Reviews

Stuart

Dec 27, 2023 on Ecwid

So far so good. Shipped my first order and it integrated with Ecwid and updated the status. Works well with my Australia Post Business account and seems to work well. A little of a learning curve, but I am figuring it out.

Tammy S.

Jul 12, 2023 on Ecwid

It works for me with some bugs I wish they would fix. The "update all stores" sticks and continues to spin after import and I have to refresh my page to import new orders. I wish the import was automatic and didn't need to be manually triggered as well as reload, that seems to be an unneeded step. End of day will not allow me to print scan form if the shipment is from a previous day even though the shipments have not been closed. Printing features are buggy. I always need to print using my OS and not through the app. Also support for market places are limited; I cannot import from Mercari or Bonanza.

Dustin P.

Jun 19, 2023 on Ecwid

Good app overall but issues with displaying GlobalPost (International) information after order is shipped vs. USPS (Domestic). Support has been lacking in developing a workaround for this for over a year of trying now. Overall, Dr. Pearson and I like using SS but little issues like this are frustrating.

Dw H.

Jun 19, 2023 on Ecwid

ShipStation customer since Sept. 2021, paying U$29/month to use my own UPS rates. Now they're penalizing me for an additional U$20/month (more if you're on a cheaper plan) just because I don't use their UPS rates, and they won't tell me what their rates are so I can decide whether to switch!nOne star for integration with Ecwid, one star for direct print to thermal printer.

Anne J.

Dec 24, 2020 on Ecwid

ShipStation does have a bug where it cannot import orders with empty shipping address information, and if an order has empty shipping information, you cannot even exclude that order with SS Automation filters. Also, orders with these address issues will prevent all other subsequent orders from importing. This is a showstopper. nnNot wanting to give up (as our shipping process needed help!), I was able to surmount this issue by creating an Office 365 Power Automate Flow, that periodically checks for Ecwid orders that are marked as "Self Pickup", and if the shipping address is empty, will just update the Ecwid order's shipping address to the pickup location address (in this case our storefront address). Now the Ecwid orders are correctly imported into ShipStation without issue.nnLet me know anyone is interested in using Power Automate Flow to surmount this issue, and I can take the time to export the flow to share it.