Ecwid Customer interactions apps 2025

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Belco: Customer Service Software for Online Stores

Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.

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Centralized dashboard

Automation tools

Insights reporting

Order information

Integrated communication

Customer recognition

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Belco: Customer Service Software for Online Stores

Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.

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Centralized dashboard

Automation tools

Insights reporting

Order information

Integrated communication

Customer recognition

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bd Chat ‑ AI Customer Support

$4.9-$49.9 / Month

8.2

4 Reviews

100% FREE Customer support made immediate and powerful! Show more

BoudrawAI - Sales & Orders Bot revolutionizes the way customers engage with online stores by offering an intelligent, 24/7 AI agent. This advanced bot assists with product research, comparisons, order updates, and general inquiries, continuously learning and evolving to minimize the need for human intervention. With features like knowledge gathering from chats, it seamlessly adapts to your business needs over time. BoudrawAI also offers extensive reporting and alerts, allowing businesses to swiftly respond to customer requests. The app enhances branding through customization options, ensuring the AI agent aligns with your brand identity. Additionally, BoudrawAI integrates with Shopify, effectively managing orders, products, and returns, and even makes AI-powered phone calls to customers for updates. This comprehensive solution optimizes customer service, making it easier than ever to meet the dynamic needs of your business.

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Shopify integration

Order updates

Product research

24/7 ai agent

Knowledge gathering

Branding customisation

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Zendesk

$55-$150 / Month

(2.9/5)

161 Reviews

Omnichannel customer service and engagement platform Show more

Zendesk is a comprehensive customer service and engagement software designed to enhance interactions between businesses and their customers. It offers a suite of tools that facilitate communication, streamline support processes, and improve customer satisfaction. With Zendesk, companies can manage and respond to inquiries efficiently through email, chat, phone, or social media. The app provides a range of customization options, enabling businesses to tailor their support operations to better meet their specific needs. Its robust reporting and analytics features allow for insightful performance tracking and data-driven decision making. Additionally, Zendesk integrates seamlessly with numerous third-party applications, enhancing its functionality and adaptability across various business environments. Businesses of all sizes leverage Zendesk to foster stronger relationships and deliver exceptional customer support experiences.

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Social media integration

Messaging integration

Email support

Omnichannel support

Chat support

Customer interactions

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Ulai

$99-$999 / Month

Deliver delightful customer experience with GenAI based engine Show more

Ulai is a cutting-edge conversational commerce platform built on ChatGPT’s GenAI technology, designed to transform customer engagement throughout their purchase journey. By offering personalized interactions and effective product discovery, Ulai enhances the overall shopping experience. Its advanced capabilities in managing buyer pre-purchase concerns and providing tailored product recommendations help reduce refunds and increase revenue. With vernacular support and omni-channel availability, Ulai offers 24/7 human-like customer service, thus boosting customer satisfaction and loyalty. Additionally, Ulai enhances Average Order Value (AOV) and minimizes support tickets, making it a valuable asset for scaling support efficiently. The platform also includes features like personalized WhatsApp broadcasts and effective reduction of non-delivery reports (NDRs) and frauds, further optimizing the sales process. With Ulai, businesses can anticipate improved engagement, secure transactions, and a seamless end-to-end shopping experience.

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Product recommendations

Aov enhancement

Revenue increase

Product discovery

Personalized interactions

Omni-channel support

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Koda Chat ‑ AI Shop Assistant

$24.98 / Month

9.1

1 Reviews

AI Shop Assistant: 24/7 customer service for Shopify, automating support seamlessly. Show more

Koda Chat ‑ AI Shop Assistant revolutionizes customer service for Shopify store owners, providing an efficient and automated solution to handle inquiries. This AI-driven chatbot is capable of managing common questions, tracking orders, and making personalized product recommendations, eliminating the need for a large customer support team. By learning a store's products and policies, it delivers instant assistance and ensures customer engagement around the clock, allowing merchants to focus on other aspects of their business growth. Powered by ChatGPT, Koda Chat offers human-like interactions and accurate responses, enhancing the shopping experience. Its seamless integration with Shopify ensures that it works flawlessly with product catalogs and store pages. Additionally, the AI assistant supports multiple languages through real-time translation, making it an invaluable tool for global sales.

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Seamless integration

Product recommendations

Ai-powered chatbot

Order tracking

Multi-language translation

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SAN‑AI: Sales & AI Chatbot

$49.99 / Month

ChatGPT powered AI Chatbot for product recommendations Show more

SAN‑AI: Sales & AI Chatbot is a cutting-edge Shopify app designed to revolutionize customer engagement by transforming interactions into increased sales. Powered by advanced Open AI algorithms, this intelligent chat assistant understands customer queries and delivers personalized product recommendations, enhancing user experience on your Shopify store. Seamlessly integrate SAN‑AI into your platform to foster meaningful connections and create a modern shopping environment that delights customers. By leveraging AI-driven, responsive chat technology, SAN‑AI offers tailored product suggestions that cater to individual preferences, thereby boosting conversion rates. The app also provides the option to contact support for fully customized features, ensuring that it meets the unique needs of your business. Elevate your brand's customer interaction capabilities with SAN‑AI and redefine how customers experience online shopping.

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Shopify integration

Responsive chat interface

Tailored product suggestions

Ai-powered interactions

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Shopcast: Product Recommender

$19.99-$149.99 / Month

8.2

2 Reviews

Your AI Based Recommendation Partner to Boost Sales Show more

Shopcast: Product Recommender is an innovative app designed to enhance the shopping experience by delivering personalized product recommendations to customers precisely when they are most impactful. Utilizing real-time data and cutting-edge algorithms, the app tailors suggestions to each customer's unique preferences and past behaviors, fostering increased conversion rates and boosting revenue per customer visit. Shopcast's intelligent insights allow businesses to strategically position recommendations based on related products, recent views, and upsell opportunities, optimizing the shopping journey. With customizable features, retailers can decide the best locations to showcase product suggestions, ensuring they fit seamlessly within the customer experience. Additionally, the app offers robust analytics to monitor the return on investment, enabling businesses to refine their recommendation strategies for maximum success. Whether it's attracting new customers or engaging existing ones, Shopcast stands as a powerful tool in a retailer’s digital toolkit, poised to transform online shopping encounters.

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Customizable display

Advanced algorithms

Real-time recommendations

Monitor roi

Similar products

Behavior-based suggestions

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HookSMS

$9-$149 / Month

1 Reviews

Transform Customer Interactions with Automated SMS Workflows Show more

HookSMS is an innovative app designed specifically for Shopify merchants, offering a powerful solution to elevate customer engagement and boost conversion rates through automated SMS messaging. By integrating seamlessly with Shopify, HookSMS allows businesses to connect with customers on a more personal level, crafting personalized messages and building complex SMS flows based on real-time events and custom conditions. This enhances the overall shopping experience and fosters stronger customer relationships. HookSMS provides flexibility with its transparent pay-as-you-grow pricing plans, ensuring that businesses of all sizes can benefit from its features without financial strain. Whether you're aiming to recover abandoned carts, promote special offers, or simply enhance customer communication, HookSMS is an indispensable tool for driving e-commerce success. Embrace HookSMS to transform your Shopify store's communication strategy and stay ahead in the competitive world of e-commerce.

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Personalized messaging

Automated sms workflows

Event-triggered messages

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Upsell Agents AI Chat

$14999.95-$29.95 / Month

24/7 AI chatbot that provides personalized product suggestions Show more

Upsell Agents AI Chat is a powerful tool designed to enhance sales on your Shopify store by leveraging advanced conversational AI. This app operates 24/7, transforming casual browsing into buying decisions by making personalized product recommendations based on a comprehensive understanding of your entire product catalog. Unlike traditional chatbots with scripted responses, Upsell Agents AI provides a genuine conversational experience, akin to a knowledgeable sales associate guiding each customer personally. The app is quick to set up—live on your store in just minutes—and instantly starts engaging customers, ensuring you never miss a sales opportunity. Through its user-friendly dashboards, you can track sales conversions and gain valuable insights into customer behaviors and preferences. Upsell Agents AI is the perfect solution for store owners looking to boost their sales by understanding and meeting customer needs more effectively.

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24/7 customer engagement

Personalized recommendations

Customer insights

Sales tracking dashboard

Easy shopify integration

Conversational ai

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FAQ Widget: Help Center & more

$4.95 / Month

Floating FAQ widget: customizable, reduces support load, enhances customer interactions online. Show more

FAQ Widget: Help Center & More is a user-friendly tool designed to enhance your website's customer support experience by providing a floating FAQ widget. This app helps reduce your support load by enabling customers to find answers quickly through a well-organized knowledge base. It allows you to display essential contact information, such as Email and WhatsApp, ensuring you're easily reachable. The widget is highly customizable, offering unlimited color options, icon selection, and the ability to set a custom welcome text, allowing you to tailor it to match your brand. When users click on the floating button, an elegant animation unveils your most crucial FAQs, categorized for easy navigation. Additionally, you can highlight important notices or announcements within the widget, making sure they catch your visitor's attention. Optimized for both mobile and desktop, the FAQ Widget guarantees a smooth and consistent user experience across all devices.

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Mobile optimized

Rich text editor

Deep customization

Floating faq widget

Contact details display

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Chat: GPT based conversations

$16-$169 / Month

(3.6/5)

32 Reviews

Harness AI for personalized, dynamic customer interactions on your website. Show more

Transform your website's user experience with Chat: GPT-based Conversations, an innovative app developed by Certified Code. This cutting-edge tool introduces AI-powered interactions, enabling your site visitors to engage in dynamic, intelligent conversations tailored to your business profile. By infusing member data, our app personalizes each interaction, ensuring a welcoming and seamless brand experience for every user. Answer questions with accuracy and relevance using context-driven responses that precisely cater to your audience's needs. Moreover, when necessary, the app smoothly transitions chats to human support, maintaining the quality of assistance. Experience the benefits of a community-focused approach, where inclusive language and optimistic, future-oriented communication engage and inspire your audience. Take a leap into the future of online communication with GPT-based Conversations and make your business stand out today.

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Ai-powered interactions

Personalized chat experience

Contextual question answering

Install App

Streamline Connector Voiceflow

$9-$29 / Month

9.1

6 Reviews

Seamless Voiceflow Integration for Real-Time Store Data Sync Show more

Streamline Connector Voiceflow is a powerful tool designed to seamlessly integrate your online store with Voiceflow, enhancing your AI agents' capabilities. With this app, your AI can provide real-time in-stock product recommendations, order checking, and instant responses to frequently asked questions, all without the need for manual data input or complex coding. The integration syncs your store data to Voiceflow, allowing for customizable refresh rates, from hourly to monthly updates. This reduces the dependency on frequent API calls, ensuring that your AI agents remain accurate and efficient. The effortless setup requires a JSON-enabled Voiceflow account, making it accessible for users without technical expertise. By automating URL and page linking, Streamline Connector simplifies customer interactions and reduces support tickets, offering a seamless and engaging shopping experience.

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Product recommendations

Order tracking

Automatic updates

No-code setup

Real-time data sync

Faq answers

Install App

MC999: E‑Shops Hub

Unrestricted e-commerce platform; manage your own shop and customer interactions.

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Whatsapp Buddy

"Effortless customer chat widget for seamless ecommerce interactions." Show more

WhatsApp Buddy is an intuitive app designed to enhance digital interactions by personalizing customer engagement for eCommerce businesses. It allows you to seamlessly integrate a chat feature into your online store, ensuring that customers can interact with your brand effortlessly and conveniently. The app includes a floating chat widget that can be displayed across your entire website, from product and collection pages to blogs and the homepage, providing a consistent communication platform for your audience. Additionally, you can create a special WhatsApp button for your website, encouraging direct and effective communication. WhatsApp Buddy boasts a responsive chat widget that works flawlessly on all devices, ensuring an adaptive user experience. The app is easy to install and configure, requiring no coding skills, making it accessible for businesses to leverage dynamic customer interactions.

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Whatsapp integration

Easy installation

Floating chat widget

Customer chat widget

Seamless ecommerce interactions

Device responsiveness

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T‑Bit ‑ Whatsapp

Boost sales with AI-driven customer interactions on WhatsApp and Instagram. Show more

T-Bit is a dynamic app designed to streamline customer interactions on WhatsApp and Instagram using an AI-powered assistant. It’s an ideal solution for merchants seeking to simplify their sales process by efficiently handling customer inquiries, managing inventory, and creating orders in real-time. By automating these tasks, T-Bit saves you time and enhances customer satisfaction, allowing you to concentrate on growing your business. The app seamlessly integrates into your store, offering a new level of efficiency and convenience. Keep your customers informed with real-time product availability and simplify sales with direct order management through chat. Experience effortless sales growth and improved operational efficiency with T-Bit.

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Real-time inventory

Seamless order creation

Ai-powered assistant

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Zoho CRM via Zapier

Automate customer interactions by syncing data with Zoho CRM via Zapier. Show more

Zoho CRM via Zapier is a powerful integration tool that enhances your customer relationship management by seamlessly connecting Zoho CRM with other apps and services, such as Ecwid by Lightspeed. This app allows you to automatically sync order data, add customer contacts, and track order frequency and value, providing valuable insights into customer behavior. By using Zapier, an online platform, you can create automated workflows, known as Zaps, that efficiently transfer new order details from one platform to Zoho CRM without manual intervention. This streamlined process helps you improve customer interaction, convert leads more effectively, and measure the impact of your communications through robust analytics. With detailed instructions available for setting up these Zaps, even users with minimal technical expertise can quickly establish this connection, thus enhancing business efficiency and customer satisfaction.

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Sync order data

Add customer contacts

Automate data syncing

Measure communication effectiveness

Convert leads

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I Hate Receipts for Merchants

$9.99 / Month

Transform receipts into engaging, post-transaction customer interactions. Show more

I Hate Receipts for Merchants is an innovative app designed to transform traditional transaction receipts into dynamic communication tools. By leveraging Interactive-High Resolution Receipts, the app enables merchants to maintain and enhance their customer relationships beyond the point of sale. It facilitates seamless post-purchase engagement through personalized messages, offers, and feedback requests, turning receipts into a vital part of the customer experience. With this app, merchants can gather valuable insights into consumer preferences, boosting loyalty and satisfaction. Additionally, it streamlines the digital receipt process, reducing paper waste and contributing to eco-friendly business practices. I Hate Receipts for Merchants is more than just an app; it's a bridge to sustained customer conversation and engagement.

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Customer interactions

Digital receipts

Post-transaction engagement

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Intercom

(3/5)

1 Reviews

Streamline customer interactions with personalized, automated, multichannel communication.

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Trustami: One Seal for All Reviews

$49.99 / Month

(2/5)

4 Reviews

Aggregate and showcase reviews for trustworthy online interactions.

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