Automated Customer Reviews: Boost Google reviews, Facebook reviews, Yelp & more

About Automated Customer Reviews: Boost Google reviews, Facebook reviews, Yelp & more

Built by Infinite Apps

Email :

Description

Send automated follow-up email when your clients receive orders. Improve / collect ratings & customer feedback on many review sites at once.

Have you ever googled your store reviews and found that you have poor or no rating on major review sites? Automated Customer Reviews app is here to help! Most people's buying decisions are actually influenced by online reviews - which only emphasizes how important publishing your customer’s opinions really is.

Automated Customer Reviews app will help you dramatically improve your store ratings, trust score, SEO and reputation by working with your happy customers. Build social proof, improve SEO, boost sales as your service and product reviews grow.

Your Facebook reviews / Google reviews / Yelp reviews / any other review site ratings will explode!

How it works:

App will send a post purchase survey email to every customer once they receive your product. You can also customize the email template and add or offer discount coupons.
If the customer is satisfied, the app will redirect them to a review site of your choice - such as Google reviews, Facebook reviews page, Yelp and many others. You can configure your own sources
Unsatisfied customers will be directed to contact you directly (via the custom feedback form) about their issue, so you can solve it promptly and avoid ugly site reviews!

Main features

Fully custom automatic review emails
Set the trigger for the automated email to collect feedback based on shipping time
Add unlimited review sites to which your happy customers will be sent
Track follow up emails efficiency and conversions metrics
Avoid negative customer reviews. Receive only great reviews!

Demo store

Pros

Automates the review collection process, saving time for businesses.
Enhances store ratings, trust score, and reputation through positive reviews.
Improves SEO and builds social proof which can lead to boosted sales.
Customizable email templates for personalized customer engagement.
Offers discount coupons as an incentive for customer reviews.
Directs unsatisfied customers to a feedback form, mitigating negative online reviews.
Supports multiple review platforms including Google, Facebook, and Yelp.
Ability to track email efficiency and conversion metrics for continuous improvement.

Cons

Potential bias towards generating only positive reviews may lack full transparency.
Customers may feel manipulated if they realize unsatisfied feedback is redirected.
Requires monitoring and customization of emails to ensure effectiveness.
Relies on customer engagement with emails, which may vary in success.