Compare Pushdaddy WhatsApp, Live Chat vs JivoChat: Live Chat & WhatsApp

Pushdaddy WhatsApp, Live Chat

Switch between WhatsApp Chat, Live Chat or Facebook messenger

JivoChat: Live Chat & WhatsApp

Omnichannel Live Chat with WhatsApp and Marketing Solutions

Pushdaddy WhatsApp, Live Chat

Switch between WhatsApp Chat, Live Chat or Facebook messenger

JivoChat: Live Chat & WhatsApp

Omnichannel Live Chat with WhatsApp and Marketing Solutions

Rating

4,194 Reviews

1.9

108 Reviews

7.7

Pricing

Try for Free More info

More info

Features

Push notifications
Marketing automation
Multi-platform integration
Review collection
Chatbot automation
Real-time chat
Automated recovery
Faq addition
Order tracking updates
Instant installation

Whatsapp integration
Integrated crm
Omnichannel chat
Marketing solutions
Inbox management

Screenshots

Pushdaddy WhatsApp, Live Chat screenshot

+ 2 more

JivoChat: Live Chat & WhatsApp screenshot

+ 4 more

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Pros

Switch between WhatsApp chat and Live Chat instantly
Automation features for chat, such as abandoned cart recovery, order confirmation, and email marketing
Supports multiple communication platforms including WhatsApp, Facebook Messenger, and Instagram
Push Notification for marketing activities
Multiple operator support
FAQ and automated answers for customer queries
Easy installation process

Omnichannel support integrates various platforms, including WhatsApp, improving customer engagement
User-friendly interface facilitates easy navigation and utilization of features
Real-time live chat feature allows businesses to respond promptly to customer inquiries
Marketing solutions enhance customer interaction and business growth
Integration with other popular business tools and platforms can streamline operations

Cons

Issues with SMS and email functionality for abandoned cart recovery
Complaints about credit reducing without any SMS being sent
Requires a paid subscription; free usage is restricted
Subscription cancellation process appears to be difficult and poorly supported
Poor customer service; users have reported unanswered emails and unresolved issues

May require technical knowledge for initial setup, which can be challenging for some users
Reports of occasional performance issues, such as lagging or delayed notifications
Limited customization options might not satisfy all business needs
Potential costs associated with premium features, which can be a barrier for smaller businesses
Dependence on internet connectivity can restrict functionality in areas with poor service

Launched

Jan 12, 2020

Aug 17, 2017

Developer

Built by Pushdaddy

Apps:

Average Rating:

3.8

Reviews:

4,872

Built by Shopify

Apps:

877

Average Rating:

3.7

Reviews:

38,186

Make Your Choice

Try for Free More info View alternatives

More info View alternatives

Compare Pushdaddy WhatsApp, Live Chat vs JivoChat: Live Chat & WhatsApp

Pushdaddy WhatsApp, Live Chat

JivoChat: Live Chat & WhatsApp

Pushdaddy WhatsApp, Live Chat

JivoChat: Live Chat & WhatsApp

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Pushdaddy

Built by Shopify

Make Your Choice

Make Your Choice