Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Sales Box ‑ Free Shipping Bar

Free Shipping Box, Shipping Calculator, Delivery Time

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Sales Box ‑ Free Shipping Bar

Free Shipping Box, Shipping Calculator, Delivery Time

Rating

Rating

945 Reviews
9
144 Reviews
7.2

Pricing

Pricing

  • $17-$52 / Month
  • Free Plan Available
  • $19 / Month
  • 7 Days Free Trial

Features

Features

  • Returns management
  • International shipping
  • Branded tracking page
  • Competitive shipping rates
  • Courier recommendation
  • Refund management
  • Instant order updates
  • Automated shipping workflows
  • Buyer communication
  • Currency conversion
  • Theme customization
  • Geolocation tracking
  • Promotion display
  • Shipping cost display

Screenshots

Screenshots

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Pros

Pros

  • Unified interface to manage shipping with over 25+ courier partners
  • Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
  • Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
  • Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
  • Provides competitive shipping rates
  • Helps display critical shipping information under 'Add to Cart', aiding in quicker decision-making
  • Reduces cart abandonment and increases conversion rates
  • Automatically shows relevant shipping costs, times, and promotions based on customer location
  • Unlimited impressions and page views, which is beneficial for high-traffic stores
  • Allows for geolocation-based display of shipping fees or promotions
  • Enables effortless promotion setup on specific products to boost conversions
  • Offers a variety of themed designs, including holiday themes, enhancing user engagement
  • Automatic currency conversion and message translation based on IP address
  • No coding knowledge required and is compatible with most Shopify themes and business models

Cons

Cons

  • Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
  • Poor customer service and support, requiring multiple follow-ups (7-10 calls)
  • Problems with missed pickups and lack of communication regarding delays
  • Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
  • Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
  • Complaints about inconsistent rate calculations leading to unexpected charges
  • Problems with early COD payments not being processed timely, affecting cash flow for businesses
  • Frequent weight discrepancy issues and arbitrary deductions from wallet balances
  • Customer care often disconnects calls and provides unhelpful responses
  • Limited customization options may be available through predefined themes
  • Potential performance issues depending on the automatic geolocation and translations
  • Dependence on accurate IP-based geolocation can lead to errors in displaying information
  • Users have reported occasional inaccuracies in shipping costs and delivery times

Launched

Launched

Jul 05, 2017
Jun 20, 2017

Developer

Developer

Apps:

4

Average Rating:

2.7

Reviews:

973

Apps:

2

Average Rating:

4.7

Reviews:

14,884

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