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Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

Zinrelo Loyalty Rewards

Holistic Rewards and Loyalty Program

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

Zinrelo Loyalty Rewards

Holistic Rewards and Loyalty Program

Rating

Rating

2,549 Reviews
9.2
79 Reviews
1.9

Pricing

Pricing

  • $49-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Free App
  • Free Plan Available

Features

Features

  • Regular updates
  • Referral programs
  • Customizable loyalty
  • Membership integration
  • Stack integration
  • Developer toolkit
  • Award points activities
  • Reward redemption
  • Tier-based rewards

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Pros

Pros

  • Fully customizable loyalty and referrals platform
  • Built for fast growing DTC brands
  • 24/7 world class live chat support
  • Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
  • Weekly product updates using the latest Shopify tech
  • Variety of loyalty programs and reward options
  • Extremely positive customer reviews, especially regarding support team
  • Cost-effective compared to other loyalty solutions
  • Offers full customization with the Rivo Developer Toolkit
  • Enterprise-grade solution suitable for large brands
  • SaaS-based platform ensuring easy deployment and management
  • Combines technology with deep data analytics for insights
  • Offers ongoing strategy consultation for businesses
  • Unlocks multiple dimensions of loyalty: transactional, social, advocacy, engagement, behavioral, and emotional
  • Evolving global partner network enhances program reach
  • Platform technology innovations keep the program up-to-date
  • Data-driven intelligence ensures strategic and results-driven programs
  • Allows awarding points for various customer activities
  • Enables customers to redeem their earned points
  • Supports tier-based promotions, benefits, and rewards

Cons

Cons

  • Setup can be time-consuming (up to 3 hours for some users)
  • Initial hiccups with understanding all features and settings
  • Limited training courses available for newbies
  • Some users experienced issues with fraud detection tools
  • Flat-rate support option or additional training might be beneficial
  • Complex setup may be challenging for smaller businesses without technical expertise
  • Ongoing strategy consultation might be costly
  • Dependent on partner network for broader execution capabilities
  • Requires businesses to have an understanding of multiple loyalty dimensions to effectively utilize the platform
  • May not be suitable for brands looking for a simple, straightforward loyalty program

Launched

Launched

Apr 17, 2025
Apr 17, 2025

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

2,549

Apps:

1

Average Rating:

4

Reviews:

79

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