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JivoChat Live Chat logo

JivoChat Live Chat

Unified communication: real-time chat, CRM, calls for seamless customer engagement.

Whatsapp Chat logo

Whatsapp Chat

Effortless customer service with customizable, cross-device WhatsApp chat integration.

JivoChat Live Chat logo

JivoChat Live Chat

Unified communication: real-time chat, CRM, calls for seamless customer engagement.

Whatsapp Chat logo

Whatsapp Chat

Effortless customer service with customizable, cross-device WhatsApp chat integration.

Rating

Rating

66 Reviews
7.5
55 Reviews
8.2

Pricing

Pricing

  • $19 / Month
  • Free Plan Available
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  • Free App
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Features

Features

  • Integrated crm
  • Visitor engagement
  • Real-time chat
  • Omnichannel communication
  • Live call support
  • Customizable chat widget
  • Instant support
  • Cross-device compatibility
  • Multiple contact options
  • One-click redirection

Screenshots

Screenshots

JivoChat Live Chat screenshot JivoChat Live Chat screenshot JivoChat Live Chat screenshot JivoChat Live Chat screenshot
+ 1 more
JivoChat Live Chat screenshot
Whatsapp Chat screenshot Whatsapp Chat screenshot Whatsapp Chat screenshot Whatsapp Chat screenshot
+ 3 more
Whatsapp Chat screenshot Whatsapp Chat screenshot Whatsapp Chat screenshot

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Pros

Pros

  • Unified communication for handling live chat, CRM, and calls seamlessly
  • Ability to manage all communication channels from a single app
  • Real-time engagement with visitors to convert them into paying customers
  • In-app CRM for efficient customer management and communication history tracking
  • Smart triggers to engage visitors at the right moment, enhancing customer service
  • Omnichannel support for e-commerce websites, integrating social media, emails, and more
  • Option to purchase phone numbers and connect existing phones for call management
  • Offers a 14-day free trial with 24/7 customer support
  • Multiple contact options allow users to connect with the right team member or department for faster responses.
  • Customizable chat widget enables personalization of colors, welcome messages, and icons to align with the brand.
  • Cross-device compatibility ensures that users can respond to messages from any device.
  • One-click WhatsApp redirection allows visitors to be instantly directed to WhatsApp for seamless communication.
  • Integration with a trusted platform like WhatsApp enhances customer service and engagement on websites.
  • Instant and direct support can potentially increase sales and engagement.
  • Simplified communication and an easy-to-use chat tool enhance user experience.
  • Retention of chat histories allows for better follow-ups and improved customer service.

Cons

Cons

  • Potential complexity in set-up due to numerous features
  • Might require training for efficient use of all integrated tools and features
  • The necessity for a stable internet connection for optimal performance
  • Potential cost implications after the trial period for full feature access
  • Dependence on WhatsApp means issues with the platform (like outages) could affect the app's functionality.
  • Customization options, while available, may not be sufficient for all branding needs.
  • Potential for overwhelming volume of messages to manage without proper resources or team.
  • Privacy concerns could arise given that communication is routed through WhatsApp.
  • Users must have WhatsApp installed, which might exclude potential customers who do not use the platform.

Categories

Categories

Launched

Launched

Jun 26, 2025
Jun 26, 2025

Developer

Developer

Built by JivoSite

Apps:

1

Average Rating:

4.6

Reviews:

66

Built by PurpleBear

Apps:

60

Average Rating:

4

Reviews:

400

Make Your Choice

Make Your Choice

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