JivoChat Live Chat
Unified communication: real-time chat, CRM, calls for seamless customer engagement.
Wix AI Site-Chat
AI-powered chat assistant for personalized support and product recommendations.
JivoChat Live Chat
Unified communication: real-time chat, CRM, calls for seamless customer engagement.
Wix AI Site-Chat
AI-powered chat assistant for personalized support and product recommendations.
Rating
Rating
7.5
4.8
Pricing
Pricing
Features
Features
- Integrated crm
- Visitor engagement
- Real-time chat
- Omnichannel communication
- Live call support
- Seamless integration
- Product recommendations
- Ui customization
- Personalized support
- Ai-powered chat
- Conversation tracking
- 24/7 live chat
Pros
Pros
- Unified communication for handling live chat, CRM, and calls seamlessly
- Ability to manage all communication channels from a single app
- Real-time engagement with visitors to convert them into paying customers
- In-app CRM for efficient customer management and communication history tracking
- Smart triggers to engage visitors at the right moment, enhancing customer service
- Omnichannel support for e-commerce websites, integrating social media, emails, and more
- Option to purchase phone numbers and connect existing phones for call management
- Offers a 14-day free trial with 24/7 customer support
- AI-powered chat provides personalized support and product recommendations
- Helps convert visitors into customers and boosts sales with AI recommendations
- Offers 24/7 support to visitors, enhancing customer experience
- Allows business owners to join live conversations for human assistance
- Seamlessly integrates with any Wix website
- Scans the site to learn about the business and improves response accuracy
- Includes a test feature to experiment with the chat before going live
- Stores past and live conversations in an inbox for easy access
- Customization options available for UI design to match brand style
- Provides a contact form to improve customer follow-up
- Free beta release available for a limited time with a 2-month trial
Cons
Cons
- Potential complexity in set-up due to numerous features
- Might require training for efficient use of all integrated tools and features
- The necessity for a stable internet connection for optimal performance
- Potential cost implications after the trial period for full feature access
- May generate and present inaccurate or misleading information to visitors
- Relies on the scanning of public data, which includes personal information, leading to potential privacy concerns
- Wix assumes no liability for inaccurate information generated by the app
- Limited trial period with usage capped at 100 conversations monthly
- Transition to a free package with further usage limitations post-trial
Launched
Launched
Mar 27, 2025
Mar 27, 2025
Developer
Developer
Apps:
1
Average Rating:4.6
Reviews:66
Apps:
64
Average Rating:2.8
Reviews:28,099
