Compare WhatsApp Chat - Contact Us vs Elfsight WhatsApp Chat

Name: Elfsight WhatsApp Chat
Brand: Elfsight

WhatsApp Chat - Contact Us

Easily connect with customers through customizable WhatsApp contact options.

Elfsight WhatsApp Chat

Enhance user engagement with customizable, automated WhatsApp chat integration.

WhatsApp Chat - Contact Us

Easily connect with customers through customizable WhatsApp contact options.

Elfsight WhatsApp Chat

Enhance user engagement with customizable, automated WhatsApp chat integration.

Overview

What is Elfsight WhatsApp Chat?

Elfsight WhatsApp Chat is a widget that integrates WhatsApp messaging directly into your Shopify store, enabling real-time customer communication.

Key Strengths:

Easy setup with no coding required
Supports WhatsApp’s familiar interface for seamless customer interaction
Customizable design to match your store’s branding

Rating

3,281 Reviews

9.4

77 Reviews

3.6

Pricing

Add to Site More info

Features

Design customization
Direct customer engagement
Custom contact options
Team member selection

Automated triggers
Customizable integration
Floating or embedded
Welcome message
Visitor targeting
Logo and caption

Screenshots

+ 2 more

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Pros

Trusted platform as users are already familiar with WhatsApp
Facilitates quicker communication with customers, potentially increasing customer satisfaction
Customizable contact options that can fit the website design and brand
Allows for adding multiple team members to handle customer inquiries
Turn website visitors into customers by providing an easy contact option
Reduces the chances of missed communications compared to email
Possibility to send promotions and updates directly through WhatsApp

Customizable chat options with floating or embedded positions enhance user engagement
Ability to write a personalized welcome message and add a photo for a personalized touch
Automated chat-start triggers can open the chat window and increase engagement
Versatile display settings allow chat to be shown on all or selected web pages
Option to filter out pages for chat display to target specific audiences
Includes features to add a company logo and caption text for branding purposes
Positive user feedback highlights the supportive and responsive customer service

Cons

Dependency on customers using WhatsApp
Potential privacy concerns with sharing contact information through an app
Requires regular monitoring to ensure timely responses, which may be resource-intensive for small businesses
Limited to communication via WhatsApp, which may not be the preferred method for all customers

The description does not mention any potential drawbacks such as load time or compatibility issues
Limited information on data privacy and how customer conversations are handled

Launched

Jun 08, 2025

Developer

Built by Smartarget

Apps:

Average Rating:

3.9

Reviews:

4,584

Built by Elfsight

Apps:

Average Rating:

1.9

Reviews:

447

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Compare WhatsApp Chat - Contact Us vs Elfsight WhatsApp Chat

WhatsApp Chat - Contact Us

Elfsight WhatsApp Chat

WhatsApp Chat - Contact Us