Live Chat Alternative

Engage site visitors with free global calls and 24/7 messaging.

JivoChat Live Chat

Unified communication: real-time chat, CRM, calls for seamless customer engagement.

Live Chat Alternative

Engage site visitors with free global calls and 24/7 messaging.

JivoChat Live Chat

Unified communication: real-time chat, CRM, calls for seamless customer engagement.

Rating

Rating

1,013 Reviews
7.6
66 Reviews
7.5

Pricing

Pricing

  • $4.99 / Month
  • Free Plan Available
  • $19 / Month
  • Free Plan Available

Features

Features

  • Call recording
  • Free global calls
  • 24/7 messaging
  • Configurable business hours
  • Integrated crm
  • Visitor engagement
  • Real-time chat
  • Omnichannel communication
  • Live call support

Screenshots

Screenshots

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Pros

Pros

  • Enables free global calls for site visitors, enhancing customer communication
  • Allows visitors to reach you via phone or message, increasing accessibility
  • Includes call recording feature to ensure no details are missed
  • Boosts service, sales, and conversion rates by engaging directly with customers
  • Helps build trust and consumer confidence with direct verbal interaction
  • Maximizes conversion rates by effectively addressing customer hesitations
  • App can be customized to display based on business hours for efficient operation
  • Maintains 24/7 messaging support for continuous customer service
  • Unified communication for handling live chat, CRM, and calls seamlessly
  • Ability to manage all communication channels from a single app
  • Real-time engagement with visitors to convert them into paying customers
  • In-app CRM for efficient customer management and communication history tracking
  • Smart triggers to engage visitors at the right moment, enhancing customer service
  • Omnichannel support for e-commerce websites, integrating social media, emails, and more
  • Option to purchase phone numbers and connect existing phones for call management
  • Offers a 14-day free trial with 24/7 customer support

Cons

Cons

  • Users report difficulty in uninstalling the app from their site
  • Some reviews mention it forces upgrades, causing user frustration
  • Potential complexity in set-up due to numerous features
  • Might require training for efficient use of all integrated tools and features
  • The necessity for a stable internet connection for optimal performance
  • Potential cost implications after the trial period for full feature access

Categories

Categories

Launched

Launched

Feb 23, 2025
Feb 23, 2025

Developer

Developer

Apps:

1

Average Rating:

4.5

Reviews:

1,013

Apps:

1

Average Rating:

4.6

Reviews:

66

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