Reveal: Customer Data & NPS

Turn one-time buyers into lifetime customers

SmartCA: Customer Attribute

Add unlimited number of fields to registration and cart page

Reveal: Customer Data & NPS

Turn one-time buyers into lifetime customers

SmartCA: Customer Attribute

Add unlimited number of fields to registration and cart page

Rating

Rating

95 Reviews
8.2
245 Reviews
7.6

Pricing

Pricing

  • $299 / Month
  • Free Plan Available
  • 30 Days Free Trial
  • $14.99-$39.99 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Advanced reporting
  • Dynamic audience builder
  • Rfm customer segmentation
  • Automated nps tool
  • Buying habits reports
  • Custom registration fields
  • Custom cart fields
  • Customer data collection
  • Edit account information
  • Image upload options
  • Attributes on checkout
  • Email template integration

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Pros

Pros

  • Highlights best options for generating new growth in acquisition, retention, and customer loyalty
  • Allows experimentation and fixing of business models for better performance
  • Provides an advanced eCommerce approach to reach business targets and save time
  • Empowers users to monitor crucial metrics and make better decisions
  • Dynamic Audience Builder to enhance Meta & Google ad campaigns using RFM
  • RFM Customer Segmentation to identify best and worst clients and treat them accordingly
  • Automated NPS tool for fixing customer journeys with real-time alerts and advanced data
  • Buying Habits reports to identify best and worst-performing product SKUs by Customer Lifetime Value (CLV)
  • Advanced Reporting to track essential metrics and promote a customer-centric approach
  • Allows shop owners to collect all necessary information about customers
  • Customers can upload images and edit their information on the account page
  • Ability to place fields on the registration, account, and cart pages to gather customer data
  • Customers can select from available options, type text, leave comments, etc
  • Captured attributes are shown on the checkout page, email templates, and particular products

Cons

Cons

  • May require a steep learning curve for users unfamiliar with advanced eCommerce analytics
  • Dependency on accurate data input for effective analysis and results
  • Potentially costly for small businesses or startups with limited budgets
  • Requires continuous monitoring and updates to maintain optimal performance
  • Inconsistent performance; sometimes the app works and sometimes it doesn't
  • Issues with required fields preventing customers from checking out despite entering information
  • Conditional attributes don't always function properly
  • Customer service is reported as terrible
  • May cause frustration for both shop owners and customers due to unpredictable behavior

Launched

Launched

Mar 09, 2020
Mar 21, 2017

Developer

Developer

Apps:

2

Average Rating:

2.5

Reviews:

95

Apps:

4

Average Rating:

4.7

Reviews:

3,778

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