Compare WhatsApp Chat - Contact Us vs WhatsApp Chat Button

Name: WhatsApp Chat Button
Brand: InnoTech

WhatsApp Chat - Contact Us

Easily connect with customers through customizable WhatsApp contact options.

WhatsApp Chat Button

"Instant WhatsApp chats: Customizable button for seamless website communication."

WhatsApp Chat - Contact Us

Easily connect with customers through customizable WhatsApp contact options.

WhatsApp Chat Button

"Instant WhatsApp chats: Customizable button for seamless website communication."

Overview

What is WhatsApp Chat Button?

WhatsApp Chat Button is a simple Shopify app that adds a clickable WhatsApp chat button to your store. It allows customers to initiate conversations directly with your support team via WhatsApp.

Key Strengths:

Easy one-click setup
Direct customer-to-business chat
Mobile-friendly and user-friendly

Rating

3,711 Reviews

0.6

34 Reviews

Pricing

Add to Site More info

Features

Design customization
Direct customer engagement
Custom contact options
Team member selection

Customizable button
Analytics insights
Pre-filled messages
Instant chat opening
Dual platform compatibility

Screenshots

+ 2 more

+ 3 more

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Pros

Trusted platform as users are already familiar with WhatsApp
Facilitates quicker communication with customers, potentially increasing customer satisfaction
Customizable contact options that can fit the website design and brand
Allows for adding multiple team members to handle customer inquiries
Turn website visitors into customers by providing an easy contact option
Reduces the chances of missed communications compared to email
Possibility to send promotions and updates directly through WhatsApp

Instant chat access with one-tap functionality enhances user engagement
Highly customizable with more than 1000+ style combinations to align with website aesthetics
Compatible across both mobile and desktop platforms, supporting both WhatsApp app and WhatsApp Web
Ability to set pre-filled introductory messages to expedite communication
Easy-to-use dashboard for swift button customization
Provides insights such as clicks per device, average time to click, and clicks per date
Positive user feedback highlighting quick support and immediate impact on interactivity and sales

Cons

Dependency on customers using WhatsApp
Potential privacy concerns with sharing contact information through an app
Requires regular monitoring to ensure timely responses, which may be resource-intensive for small businesses
Limited to communication via WhatsApp, which may not be the preferred method for all customers

Launched

Jan 26, 2026

Developer

Built by Smartarget

Apps:

Average Rating:

3.7

Reviews:

5,318

Built by InnoTech

Apps:

Average Rating:

3.1

Reviews:

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Compare WhatsApp Chat - Contact Us vs WhatsApp Chat Button

WhatsApp Chat - Contact Us

WhatsApp Chat Button

WhatsApp Chat - Contact Us