Are you looking for the ideal WhatsApp integration to enhance your Shopify store’s customer engagement and recover abandoned carts? This comparison guide between WhatsApp Chat & Abandoned Cart by Zoko and Whatsy: WhatsApp Chat & Share is tailored to help you make an informed decision. We’ll delve into the features of each app, including their chat capabilities, user-friendliness, integrations, and effectiveness in boosting sales through personalized communication. Whether you aim to enhance your customer support or increase conversion rates, this analysis will guide you in selecting the best WhatsApp app for your business needs.
WhatsApp Chat & Abandoned Cart
#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk
Whatsy: WhatsApp Chat & Share
Improve customer service & sales with WhatsApp live chat
WhatsApp Chat & Abandoned Cart
#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk
Whatsy: WhatsApp Chat & Share
Improve customer service & sales with WhatsApp live chat
Rating
Rating
8.9
7.8
Pricing
Pricing
Features
Features
- Abandoned cart recovery
- Product recommendations
- Helpdesk inbox
- Spin the wheel
- Exit popups
- Broadcast campaigns
- Upselling/cross-selling
- Customer data collection
- Whatsapp shop
- Automated query support
- Cash-on-delivery conversion
- Whatsapp chat
- Whatsapp share
- Auto welcome message
- Multiple chat agents
- Proactive messages
Screenshots
Screenshots
Pros
Pros
- Boosts sales through abandoned cart recovery
- Increases WhatsApp subscribers
- Effective upselling/cross-selling
- Helps convert cash on delivery to prepaid orders
- Allows for running chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop
- Omnichannel support inbox to engage customers and automate 70% of queries
- Easy-to-use dashboard with a lot of segmentations available
- Prompt and reliable technical support
- Comprehensive management tools for WhatsApp campaigns
- Direct connectivity with Shopify provides easy access to customer base and products
- Significant increase in sales with a high return on investment
- Supports building WhatsApp subscribers via 'Spin The Wheel' & 'Exit Popups'
- Supports collection of product reviews on WhatsApp and uploading to various review platforms
- Can drive 15X RoI through abandoned cart recovery campaigns
- Improves customer service and sales by facilitating direct communication
- Easy to install and use, no coding skills required
- Supports multiple free chat agents, enhancing customer support capabilities
- Features auto welcome messages or proactive messages to engage customers promptly
- Allows visitors to quickly share information via WhatsApp
- Taps into the widespread popularity and user base of WhatsApp
Cons
Cons
- Limited to users who have WhatsApp, potentially excluding some customers
- Dependence on WhatsApp's uptime and functionality; any issues with WhatsApp impact this app
- Lacks integration with other messaging platforms, restricting multichannel support
Categories
Categories
Launched
Launched
Mar 30, 2025
Mar 30, 2025
Developer
Developer
Apps:
1
Average Rating:4.9
Reviews:314
Apps:
7
Average Rating:4.6
Reviews:9,239
