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Pros
Pros
Helps track the production process for orders, providing clear visibility
Notifies customers at every step, enhancing customer loyalty and trust
Reduces time spent on phone calls and emails for order updates
Straightforward, one-page dashboard for easy navigation and order management
Allows creation of unlimited statuses to track the entire production process
Organize statuses into separate workflows for better control
User accounts with access and permission settings without needing to log into Shopify
Customizable emails and SMS messages to keep customers informed
Automated order fulfillment using Rule Builder
Hundreds of integrated services including shopping carts, marketplaces, and more
Supports print on demand fulfillment partners
Integrates with shipping companies and CRMs
Highly customizable to fit unique order workflows
Cons
Cons
Depending on the setup, customization might be complex for some users
May require additional training for staff to fully utilize all features
Reliance on consistent client notifications might cause issues if there are any bugs or system failures
Potential for information overload if not managed properly, with too many statuses and notifications