UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

Personizely: A/B Testing & CRO

Popups, Website Personalization and A/B Testing in one suite

UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

Personizely: A/B Testing & CRO

Popups, Website Personalization and A/B Testing in one suite

Rating

Rating

30 Reviews
9.1
238 Reviews
9.1

Pricing

Pricing

  • $29-$229 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $19-$149 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Multi-language support
  • Customer satisfaction tracking
  • Csv export
  • Email surveys
  • Checkout surveys
  • Ai question writing
  • Response analysis
  • Identify customer segments
  • Product improvement
  • Abandoned cart surveys
  • Response incentives
  • Engagement analytics
  • A/b testing
  • Email popups
  • Upsell suggestions
  • Nps surveys
  • Website personalization
  • Promotional bars
  • Sales motivator bars
  • Free shipping bars
  • Exit intent
  • Cross sell
  • Popup management

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Pros

Pros

  • Comprehensive survey capabilities at multiple points in the customer journey (checkout, cart abandonment, delivery, etc)
  • AI assistance for writing survey questions and analyzing customer responses
  • Automatic translation into 100+ languages, broadening accessibility
  • Ability to identify high-value customer segments and track customer satisfaction
  • Supports checkout extensibility and various survey delivery methods (email, link)
  • Options to incentivize responses with discount codes and gift cards
  • Export survey response data to CSV for further analysis
  • AI-powered analytics segment responses by spend, AOV, and customer profile
  • Increases conversion rate
  • Helps understand customer behavior through data collection
  • Offers a variety of popup windows and promotions
  • Enhances sales through website personalization
  • Supports upsell and cross-sell techniques to improve average order value (AOV)
  • Easy design of discount popups, free shipping bars, promotional bars, and sales motivator bars
  • Integrates well with store branding
  • Effective email popups to grow email list with quality customers
  • Reduces cart abandonment with exit intent popup offers
  • Improves average order value with personalized cross-sell offers
  • Assists customers in choosing upgraded product versions with upsell suggestions
  • Provides valuable insights through surveys, quizzes, and NPS feedback

Cons

Cons

  • Potential complexity in setting up and managing multiple surveys across different stages
  • Dependence on AI accuracy for writing effective survey questions and analyzing responses
  • Possible language translation inaccuracies, despite the wide range
  • Potential to annoy customers with excessive popups
  • Requires time and effort to set up and optimize various popups and promotions
  • Possible initial learning curve for new users
  • Effectiveness may vary depending on the nature of the business and its audience
  • Potential integration issues with other tools or platforms
  • Customization options might be overwhelming for some users

Launched

Launched

Mar 21, 2021
Sep 25, 2018

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

30

Apps:

1

Average Rating:

4.9

Reviews:

238

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