Tido Whatsapp Wolf

Seamless WhatsApp contact from your store.

Sense WhatsApp

Connect with customers via WhatsApp & improve customer service

Tido Whatsapp Wolf

Seamless WhatsApp contact from your store.

Sense WhatsApp

Connect with customers via WhatsApp & improve customer service

Rating

Rating

89 Reviews
7.7
21 Reviews
8.2

Pricing

Pricing

  • $15.9 / Month
  • Free Plan Available

Features

Features

  • Whatsapp chat widget
  • Floating contact button
  • Multiple agents linking
  • Easy 2-minute setup
  • Live chat support
  • Abandoned cart reminders
  • Order updates
  • Click-to-chat icon
  • Template messages
  • Integrated messages

Screenshots

Screenshots

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Pros

Pros

  • Enhances customer interaction by providing a direct communication channel
  • Allows for the integration of WhatsApp chat button on various store pages
  • Supports multiple agents, facilitating better customer support
  • Provides the ability to set agent availability (online/offline)
  • Quick setup, taking only 2 minutes, which can help prevent lost sales
  • Quick and effective connection with customers via WhatsApp
  • Reduces customer service inquiries by sending order updates and abandoned cart reminders
  • Increases sales by reducing abandoned carts
  • Provides live chat support with a click-to-chat icon
  • Includes template messages for quick and efficient communication
  • Integrated WhatsApp messages through in-app links
  • Ability to send messages from a list of orders or abandoned carts
  • Customizable click-to-chat icon on the merchant's website

Cons

Cons

  • Limited information on customization options for the widget
  • Potential dependency on WhatsApp for communication, which could be limiting if the platform changes
  • No mention of analytics or tracking features to assess chat effectiveness
  • Lack of integration details with existing store management systems
  • Limited to WhatsApp users, excluding customers who do not use the platform
  • Potential over-reliance on template messages reducing personalized customer interactions
  • Requires consistent monitoring to maintain quick response times
  • Possible increase in WhatsApp-related notifications and interruptions
  • Privacy concerns from customers about receiving messages via WhatsApp

Categories

Categories

Launched

Launched

Dec 06, 2022
Mar 26, 2023

Developer

Developer

Apps:

4

Average Rating:

3.6

Reviews:

1,020

Apps:

5

Average Rating:

5

Reviews:

370

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