Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

Amazon Connectr & FBA Sync

Import and sync products from Amazon Seller Central | FBA

Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

Amazon Connectr & FBA Sync

Import and sync products from Amazon Seller Central | FBA

Rating

Rating

148 Reviews
9.2
81 Reviews
6.1

Pricing

Pricing

  • $11.99-$149 / Month
  • 7 Days Free Trial
  • $6 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Shopify integration
  • Branded return portal
  • Custom return solutions
  • Timely notifications
  • Return shipping labels
  • Auto refunds
  • Video uploading
  • Auto request approval
  • Product import
  • Inventory sync
  • Price sync
  • Fba fulfillment
  • Mcf fulfillment
  • Auto-sync options
  • Multi-region support
  • Manual shipping
  • Fee preview
  • Advanced options

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Pros

Pros

  • Generous free plan allowing full utilization of the app's features without financial burden
  • Exceptional customer support team, praised for their quick responses and dedication to helping users
  • Seamlessly integrates with Shopify while auto-syncing return status to the platform
  • Branded return portal and automated notifications to keep customers updated
  • Auto refunds via store credit, gift cards, and auto approval of returns and exchanges
  • Simplification of returns and exchanges management with customization options to encourage exchanges and save lost sales
  • Exclusive feature of video uploading for returns and exchanges
  • Integration with Shippo, Easypost, FedEx, and other services to create return shipping labels
  • Multiple users noted the app as easy to set up and customize
  • Receptive and open to user feedback and suggestions for improvements
  • Reliability and ease of use confirmed by multiple users
  • Seamless integration with Shopify for multi-channel selling
  • Comprehensive import functionality captures everything from Amazon, including variants, images, prices, inventory, categories, and full descriptions
  • Enables auto-sync for inventory and prices, reducing manual workload
  • Supports order fulfillment via Amazon FBA/MCF directly from the Shopify dashboard
  • Allows users to import all or specific items, including images, variants, and reviews
  • Multi-region support, compatible with both FBA and FBM products
  • Advanced options like linking buttons to Amazon, markup pricing, and an import scheduler
  • Provides auto-ship and manual ship options with FBA/MCF, including fee previews and different shipping options

Cons

Cons

  • Costs and fees associated with FBA/MCF that may affect profit margins
  • Potential complexity in setting up and managing advanced options
  • Possible sync delays or issues leading to discrepancies between Shopify and Amazon inventories
  • Dependence on both Amazon and Shopify APIs, which may have occasional service disruptions or changes
  • Initial learning curve for users unfamiliar with Amazon Seller Central or Shopify
  • Additional overhead in managing multi-channel orders through a single dashboard

Launched

Launched

Mar 12, 2023
Feb 03, 2019

Developer

Developer

Apps:

4

Average Rating:

4.9

Reviews:

1,537

Apps:

6

Average Rating:

4.8

Reviews:

2,161

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