Shopify vs TOM IT: Compare Marketplace Connect Apps

Name: Marketplace Connect by Tom IT
Brand: Tom I.T.

Shopify Marketplace Connect

Sell on Amazon, Walmart, eBay, and Etsy from Shopify

Marketplace Connect by Tom IT

Sell on Amazon, Etsy, eBay, kaufland & bol.com from your store

Shopify Marketplace Connect

Sell on Amazon, Walmart, eBay, and Etsy from Shopify

Marketplace Connect by Tom IT

Sell on Amazon, Etsy, eBay, kaufland & bol.com from your store

Rating

2,139 Reviews

7.9

43 Reviews

9.1

Pricing

Install App More info

Features

Link product listings
Manage listings, orders, inventory
Real-time marketplace sync
Flexible fulfillment options
Unlimited marketplace connections
Built-in currency conversion

Unified order management
Real-time tracking sync
Dynamic inventory updates

Screenshots

Marketplace Connect by Tom IT screenshot

+ 4 more

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Pros

Simplifies selling on multiple top global marketplaces like Amazon, Walmart, eBay, and Etsy from a single app
Integrates and synchronizes Shopify product catalog with multiple marketplaces
Helps manage and synchronize listings, orders, and inventory in real-time
Flexible fulfillment options to support integrated channel strategies
Supports unlimited marketplace account connections
Includes built-in currency conversion for selling in various regions and categories
Excellent customer support, with many reviews mentioning the helpfulness and responsiveness of the support team
Saves time and reduces complexity in managing multiple sales channels through a single interface

Automatically syncs orders and tracking from multiple platforms like Amazon, bolcom, and Etsy to your store
Real-time inventory adjustments, including for bundle products, which can save significant time
Unified order management allows integration of orders from top marketplaces to your store
Dynamic inventory updates ensure stock levels are accurate after sales or changes
Seamlessly connects with various marketplaces including Amazon, bolcom, kaufland, cdiscount, airgoods
Highly rated for the ability to save time and efficient customer service
Designed to handle the complexities of multi-channel selling, thus reducing logistical challenges

Cons

Some users have reported issues with slow performance and bugs, especially with eBay synchronization
App can lead to serious issues like duplicate listings, inventory mismanagement, and even account suspensions on marketplaces like eBay and Etsy
Reports of high costs and additional charges such as 1% of revenue from synced listings, which some users find greedy and example of poor business practice
Customer support, while helpful, often cannot solve deep-rooted technical issues, leading to frustrated users
Significant sync issues have caused account warnings and a decrease in seller ratings on platforms such as eBay
Switching from the previous version (Codisto) to this app has caused problems for some users, including loss of active listings and sales
Some international users request support for more regional marketplaces such as Mercado Libre, Dafiti, and Falabella
Some functionality, like restocking items after an order cancellation or automatic default policy selection, remains problematic or missing
Despite turning off chargeable features, users have reported unauthorized charges and difficulties in resolving billing issues

The app's full functionality relies heavily on the strength of the internet connection and platform stability, which may impact real-time syncing
May require some time to set up and fully integrate into your store
Potential dependency on the app's customer service for troubleshooting or setup issues

Launched

Sep 18, 2017

Apr 06, 2020

Developer

Built by Shopify

Apps:

1086

Average Rating:

3.1

Reviews:

45,250

Built by Tom I.T.

Apps:

Average Rating:

3.9

Reviews:

Make Your Choice

Install App More info View alternatives

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