Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Vamaship: eCommerce Shipping

One Stop Shipping Solution for all Ecommerce Needs

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Vamaship: eCommerce Shipping

One Stop Shipping Solution for all Ecommerce Needs

Rating

Rating

945 Reviews
9
21 Reviews
6.3

Pricing

Pricing

  • $17-$52 / Month
  • Free Plan Available
  • Free App
  • Free Plan Available

Features

Features

  • Returns management
  • International shipping
  • Branded tracking page
  • Competitive shipping rates
  • Courier recommendation
  • Refund management
  • Instant order updates
  • Automated shipping workflows
  • Buyer communication
  • Real-time communication
  • Courier integration
  • Order management
  • Rto management
  • Cod optimization
  • Courier recommendation

Screenshots

Screenshots

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Pros

Pros

  • Unified interface to manage shipping with over 25+ courier partners
  • Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
  • Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
  • Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
  • Provides competitive shipping rates
  • Simplifies shipping for Indian eCommerce and D2C brands
  • Single platform to manage and fulfill orders
  • Integration with Shopify stores
  • Access to a wide network of 30+ courier partners covering 28000+ pincodes across India
  • Optimized Cash on Delivery (COD) services with lower Return to Origin (RTO) rates
  • Automated shipping and RTO management
  • Real-time communication with buyers
  • Smart courier recommendation

Cons

Cons

  • Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
  • Poor customer service and support, requiring multiple follow-ups (7-10 calls)
  • Problems with missed pickups and lack of communication regarding delays
  • Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
  • Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
  • Complaints about inconsistent rate calculations leading to unexpected charges
  • Problems with early COD payments not being processed timely, affecting cash flow for businesses
  • Frequent weight discrepancy issues and arbitrary deductions from wallet balances
  • Customer care often disconnects calls and provides unhelpful responses
  • Limited to Indian businesses
  • Dependent on internet connectivity for real-time features
  • Potential learning curve for new users integrating with Shopify
  • Service quality can vary based on the partner courier company

Launched

Launched

Jul 05, 2017
May 03, 2017

Developer

Developer

Apps:

4

Average Rating:

2.7

Reviews:

973

Apps:

1

Average Rating:

3.8

Reviews:

21

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