Shiprocket vs Shipway: Best Shipping Apps for Ecommerce

Name: Shipway: Logistics Aggregation
Brand: Shipway

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Shipway: Logistics Aggregation

Carrier Aggregation, Own carrier shipping, Track & Notify..

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Shipway: Logistics Aggregation

Carrier Aggregation, Own carrier shipping, Track & Notify..

Overview

What is Shiprocket: eCommerce Shipping?

Shiprocket is a leading ecommerce shipping aggregator that helps businesses automate logistics, reduce costs, and improve delivery efficiency. It integrates with multiple courier partners and offers real-time tracking.

Key Strengths:

Multi-courier integration for competitive shipping rates
Automated order processing and tracking
AI-driven recommendations for optimal shipping

What is Shipway: Logistics Aggregation?

Printify is a print-on-demand marketplace connecting merchants with global printing providers. It offers competitive pricing and integrates with Shopify, Etsy, and WooCommerce.

Key Strengths:

Lower base costs due to multiple supplier options
Wide product catalog (including niche items)
Easy-to-use design tool

Rating

576 Reviews

3.2

158 Reviews

5.5

Pricing

Install App More info

Features

Returns management
International shipping
Branded tracking page
Competitive shipping rates
Courier recommendation
Refund management
Instant order updates
Automated shipping workflows
Buyer communication

Return automation
Order processing
Bulk label generation
Fraud detection
Branded tracking
Carrier aggregation
Sms & whatsapp notifications
Ndr management

Screenshots

Shiprocket: eCommerce Shipping screenshot

Shipway: Logistics Aggregation screenshot

+ 1 more

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Pros

Unified interface to manage shipping with over 25+ courier partners
Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
Provides competitive shipping rates

Carrier Aggregation for faster shipping and extended reach
Ability to process orders from multiple channels
Generation of bulk labels and invoices to streamline operations
Fraud detection to reduce RTO percentage
Branded tracking page and notifications through SMS & WhatsApp
NDR Panel to manage undelivered orders
Branded return page along with automated return pickups
Operational efficiency and customer-centric approach
Good customer service with reliable support

Cons

Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
Poor customer service and support, requiring multiple follow-ups (7-10 calls)
Problems with missed pickups and lack of communication regarding delays
Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
Complaints about inconsistent rate calculations leading to unexpected charges
Problems with early COD payments not being processed timely, affecting cash flow for businesses
Frequent weight discrepancy issues and arbitrary deductions from wallet balances
Customer care often disconnects calls and provides unhelpful responses

Limited information on integration with international shipping carriers
No details on pricing and subscription models
Potential reliance on a specific representative (eg, Rishabh) for optimal experience
Limited information on customization options for notifications and tracking page

Launched

Jul 05, 2017

Apr 28, 2016

Developer

Built by Shiprocket - Shipping in India

Apps:

Average Rating:

2.6

Reviews:

598

Built by Shipway

Apps:

Average Rating:

4.4

Reviews:

472

Make Your Choice

Install App More info View alternatives

Frequently Asked Questions (FAQ)

Which is cheaper: Shiprocket or Shipway?

Pricing varies based on shipping volume and courier selection. Shiprocket offers dynamic pricing with multiple couriers, while Shipway provides competitive rates with automation features.
Do Shiprocket and Shipway support international shipping?

Yes, both platforms support international shipping with multiple courier partners, though rates and coverage may vary.
Can I integrate Shiprocket or Shipway with Shopify?

Yes, both Shiprocket and Shipway offer seamless integrations with Shopify, WooCommerce, and other major ecommerce platforms.
Which app offers better tracking features?

Shiprocket provides AI-driven tracking insights, while Shipway focuses on automated tracking updates. Choose based on your preference for analytics vs. automation.
Is customer support available for both apps?

Yes, Shiprocket and Shipway offer customer support, with Shiprocket providing 24/7 assistance and Shipway offering dedicated account managers for larger businesses.

Shiprocket vs Shipway: Best Shipping Apps for Ecommerce

Shiprocket: eCommerce Shipping

Shipway: Logistics Aggregation

Shiprocket: eCommerce Shipping