Compare Shiprocket: eCommerce Shipping vs ShippyPro ‑ Shipping Platform

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

ShippyPro ‑ Shipping Platform

Automate shipping: ship, track, return orders faster than ever

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

ShippyPro ‑ Shipping Platform

Automate shipping: ship, track, return orders faster than ever

Rating

945 Reviews

84 Reviews

9.1

Pricing

Try for Free More info

Features

Returns management
International shipping
Branded tracking page
Competitive shipping rates
Courier recommendation
Refund management
Instant order updates
Automated shipping workflows
Buyer communication

Print shipping labels
Track orders
Automate returns
Compare shipping rates
Connect sales channels
Connect carriers

Screenshots

Shiprocket: eCommerce Shipping screenshot

ShippyPro ‑ Shipping Platform screenshot

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Pros

Unified interface to manage shipping with over 25+ courier partners
Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
Provides competitive shipping rates

Automates shipping process, saving time and effort
Tracks orders and informs customers proactively with tracking emails
Facilitates easy return processes, enhancing customer experience
Integrates with 160+ carriers and 80+ sales channels, offering wide coverage
Helps cut down on shipping and operational costs
Enables bulk printing of shipping labels
Provides the ability to compare shipping rates

Cons

Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
Poor customer service and support, requiring multiple follow-ups (7-10 calls)
Problems with missed pickups and lack of communication regarding delays
Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
Complaints about inconsistent rate calculations leading to unexpected charges
Problems with early COD payments not being processed timely, affecting cash flow for businesses
Frequent weight discrepancy issues and arbitrary deductions from wallet balances
Customer care often disconnects calls and provides unhelpful responses

Potential complexity in initial setup due to wide range of integrations
May require ongoing management and monitoring to ensure seamless operation
Possible issues with integration reliability over time
Customer support response time may vary
The app may have a learning curve for first-time users
Costs associated with the app may add up for smaller businesses

Launched

Jul 05, 2017

Jun 06, 2017

Developer

Built by Shiprocket - Shipping in India

Apps:

Average Rating:

2.7

Reviews:

973

Built by ITALIAN VALLEY SRL

Apps:

Average Rating:

4.3

Reviews:

Make Your Choice

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Compare Shiprocket: eCommerce Shipping vs ShippyPro ‑ Shipping Platform

Shiprocket: eCommerce Shipping

ShippyPro ‑ Shipping Platform

Shiprocket: eCommerce Shipping

ShippyPro ‑ Shipping Platform

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Shiprocket - Shipping in India

Built by ITALIAN VALLEY SRL

Make Your Choice

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