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Pros
Pros
Significantly reduces time spent on parcel shipping (up to 7 minutes saved per parcel)
Streamlines order processing by integrating with Shopify quickly (in less than 5 minutes)
Connects to a broad range of carriers worldwide
Offers high-quality tracking and returns service
Easy creation and printing of shipping labels in a few clicks
Allows businesses to use their own carrier contracts or Sendcloud's rates
Provides branded tracking emails and SMS for post-purchase engagement
Smooth returns experience with a branded return portal
Centralized hub for tracking delivery and returns data
Positive feedback on customer support and problem resolution
Seamless integration with webshops
Automatically and securely delivers digital products
Initial popularity and usability since 2019
Cons
Cons
Email delivery issues with emails landing in spam
Reduced customer support and lack of response to concerns
Increased complexity with additional unnecessary functionalities
Shift towards being more of a standalone store instead of a simple delivery app