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Route Protection and Tracking logo

Route Protection and Tracking

Fuel Growth with Order Protection, Package Tracking & More

Trackr Order Tracking, Tracker logo

Trackr Order Tracking, Tracker

Tracker: track my order app with branded order tracking page!

Route Protection and Tracking logo

Route Protection and Tracking

Fuel Growth with Order Protection, Package Tracking & More

Trackr Order Tracking, Tracker logo

Trackr Order Tracking, Tracker

Tracker: track my order app with branded order tracking page!

Overview

Overview

What is Trackr Order Tracking, Tracker?

Trackr is a Shopify order tracking app that provides real-time tracking updates and customizable tracking pages. It focuses on transparency and customer satisfaction by keeping buyers informed about their orders.

Key Strengths:

  • Real-time order tracking with multiple carrier support
  • Customizable tracking pages to match your store's branding
  • Email and SMS notifications for order updates

Rating

Rating

430 Reviews
5.4
195 Reviews
7.1

Pricing

Pricing

  • Free App
  • Free Plan Available
Install App More info
  • $10-$250 / Month
  • 14 Days Free Trial
Install App More info

Features

Features

  • Product recommendations
  • Order protection
  • Package tracking
  • Branded tracking
  • Shipping insurance
  • Carbon neutral shipping
  • Instant claims
  • Product recommendations
  • Automated notifications
  • Branded tracking page
  • Real-time tracking
  • Estimated delivery dates
  • Manage returns
  • 2100+ carriers supported
  • 40+ languages supported
  • Hassle-free exchanges
  • Personalized order lookup
  • Hide carrier details

Screenshots

Screenshots

Route Protection and Tracking screenshot Route Protection and Tracking screenshot Route Protection and Tracking screenshot Route Protection and Tracking screenshot
Trackr Order Tracking, Tracker screenshot Trackr Order Tracking, Tracker screenshot Trackr Order Tracking, Tracker screenshot Trackr Order Tracking, Tracker screenshot
+ 2 more
Trackr Order Tracking, Tracker screenshot Trackr Order Tracking, Tracker screenshot

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Pros

Pros

  • Provides shipping insurance that protects against loss, theft, or damage
  • Offers carbon neutral shipping on all protected orders which can enhance brand loyalty
  • Branded, immersive package tracking that builds anticipation and maintains customer engagement
  • Instant claims resolution that saves time, reduces support costs, and minimizes customer frustration
  • Personalized product recommendations that can drive additional purchases and increase customer lifetime value
  • Positive feedback indicating responsive customer support from specific agents
  • Provides real-time order tracking from 2100+ carriers
  • Customizable order tracking page to match brand design
  • Supports 40+ languages for a global audience
  • Real-time updates and notifications via email and SMS
  • Includes product recommendations on the tracking page to drive upsells
  • Optimizes package tracking and manages returns effectively
  • 24/7 customer support via chat or email
  • User-friendly for dropshippers with the option to hide carrier details

Cons

Cons

  • Some users report high costs and unclear pricing structure
  • Complaints regarding lack of value relative to the pricing, with suggestions to use alternative shipping insurance solutions
  • Issues with Route protection being purchased unintentionally on in-store pick up orders, with no provided remedy
  • Negative feedback suggesting that promises made during the sales pitch are not upheld, leading to user dissatisfaction
  • Customization and setup might be complicated for non-technical users
  • Real-time updates might be dependent on carrier information accuracy
  • Over-reliance on notifications could be overwhelming for some customers
  • May not fully integrate with all e-commerce platforms seamlessly
  • Potential international shipping issues not addressed comprehensively
  • Performance and reliability may vary based on carrier service quality

Categories

Categories

Launched

Launched

Jan 16, 2019
Aug 18, 2015

Developer

Developer

Built by RouteApp LLC

Apps:

1

Average Rating:

3.8

Reviews:

430

Built by Shark Byte, Inc

Apps:

6

Average Rating:

4.7

Reviews:

2,217

Make Your Choice

Make Your Choice

Install App More info View alternatives
Install App More info View alternatives
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