Rivo Loyalty Rewards Referrals

DTC Retention platform || Loyalty, Referrals & Memberships

Glow: Loyalty Points & Rewards

Smart & Seamless: Loyalty Points, Rewards & Referrals

Rivo Loyalty Rewards Referrals

DTC Retention platform || Loyalty, Referrals & Memberships

Glow: Loyalty Points & Rewards

Smart & Seamless: Loyalty Points, Rewards & Referrals

Rating

Rating

2,482 Reviews
9.3
104 Reviews
9.1

Pricing

Pricing

  • $49-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $9-$59 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Regular updates
  • Referral programs
  • Customizable loyalty
  • Membership integration
  • Stack integration
  • Developer toolkit
  • Loyalty analytics
  • Referral rewards
  • Points-for-actions rewards
  • Points-redemption discounts
  • Shopify pos sync

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Pros

Pros

  • Fully customizable loyalty and referrals platform
  • Built for fast growing DTC brands
  • 24/7 world class live chat support
  • Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
  • Weekly product updates using the latest Shopify tech
  • Variety of loyalty programs and reward options
  • Extremely positive customer reviews, especially regarding support team
  • Cost-effective compared to other loyalty solutions
  • Offers full customization with the Rivo Developer Toolkit
  • Comprehensive points and rewards system designed specifically for the Shopify ecosystem
  • Seamless integration enhances the store with a robust loyalty and referral program
  • Intuitive setup wizard guides users swiftly through configuration, ensuring a smooth launch
  • US-based support team provides expert help and optimizes loyalty strategy
  • Maximizes customer lifetime value with versatile points-for-actions rewards
  • Drives repeat sales with point-redemption for discounts and exclusive offers
  • Amplifies referrals by rewarding customers and their peers for boosting the user base
  • Syncs loyalty programs seamlessly across online and brick-and-mortar stores with Shopify POS
  • Provides actionable insights with detailed loyalty analytics and trend dashboards

Cons

Cons

  • Setup can be time-consuming (up to 3 hours for some users)
  • Initial hiccups with understanding all features and settings
  • Limited training courses available for newbies
  • Some users experienced issues with fraud detection tools
  • Flat-rate support option or additional training might be beneficial
  • Limited to the Shopify ecosystem; not suitable for non-Shopify stores
  • Potentially complex setup for users unfamiliar with loyalty programs
  • Possible reliance on the support team for optimization, which might incur additional time and cost
  • No indication of multi-language support, which could limit usability for non-English speaking users

Launched

Launched

Jan 17, 2021
Nov 24, 2019

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

2,482

Apps:

1

Average Rating:

4.6

Reviews:

104

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