Reputon vs Trustindex: Review Apps Comparison

Name: Trustindex ‑ Google Reviews
Brand: Trustindex

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Trustindex ‑ Google Reviews

Collect Google, Facebook, Yelp & more reviews automatically.

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Trustindex ‑ Google Reviews

Collect Google, Facebook, Yelp & more reviews automatically.

Rating

885 Reviews

9.4

26 Reviews

3.7

Pricing

Install App More info

Features

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Customizable email templates
Automated review collection
Seo improvement
Boost sales
Schedule invitations
Ward off negatives

Screenshots

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Pros

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Automates collection of customer reviews from over 100 review platforms such as Google, Facebook, Yelp, etc
Fully customizable email templates for review invitations
Emails can be scheduled to send automatically once orders are completed
Offers a system to prevent negative reviews from being posted publicly
Helps in building customer trust and boosting sales
Improves SEO through the accumulation of customer reviews
Enables sending unlimited review invitations

Cons

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Potential for customization complexity might require technical know-how
Reliance on automated systems could result in missed opportunities for personalized customer engagement
The effectiveness of warding off negative reviews relies heavily on the intelligent invitation system's accuracy
May add to email clutter for customers, leading to possible overlook or disregard of review invitations

Launched

Sep 25, 2018

Sep 07, 2022

Developer

Built by Reputon

Apps:

Average Rating:

4.9

Reviews:

3,042

Built by Trustindex

Apps:

Average Rating:

1.7

Reviews:

Make Your Choice

Install App More info View alternatives

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Reputon vs Trustindex: Review Apps Comparison

Reputon Customer Reviews App

Trustindex ‑ Google Reviews

Reputon Customer Reviews App