Redo vs Exchangeit: Best Returns Apps Comparison

Name: ExchangeIt Returns &amp; Exchange
Brand: Stoic Labs

Redo

The Future of Post Purchase Experience That Amplifies Sales

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

Redo

The Future of Post Purchase Experience That Amplifies Sales

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

Rating

109 Reviews

8.3

101 Reviews

9.1

Pricing

Install App More info

Features

Automate returns
Reduce shipping costs
Incentivized exchanges
Store credit upsells
Flexible integration

Return management portal
Seamless returns processing
Efficient exchanges handling
Refunds management
Inventory restocking
Order management optimization
Cancellation handling
Integrated with shopify
Aftership order compatibility
Flexible inventory locations
Streamlined exchange creation
Auto-calculation of refunds
Customer detail autocompletion
Customizable shipping modifications

Screenshots

+ 2 more

ExchangeIt Returns & Exchange screenshot

+ 1 more

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Pros

Transforms post-purchase experience, boosting sales and customer loyalty
Automates returns for customers and support teams, saving time and effort
Reduces or eliminates return shipping label costs through an innovative model
Increases revenue with incentivized exchanges and store credit
Creates upsell opportunities during the return flow
No contracts required, aligning with the business model
Outstanding customer support, with positive testimonials about responsiveness and assistance
Simple and efficient return processing for customers and staff
Robust statistical and reporting features
Highly customizable with continuous addition of new features

Seamlessly process returns and exchanges from Shopify Admin
Works with orders fulfilled by Aftership
Efficiently handle cancellation and refund requests
Streamline order and inventory management
Simplify the return form process
Manage returns and refunds directly within Shopify Admin for streamlined operations
Flexible inventory restock by choosing products and selecting inventory locations
Create exchange orders directly within your orders page, simplifying the fulfillment process
Flexible refund options: auto-calculate or customize refunds from returned items
Autocomplete customer details and modify shipping as needed for seamless returns

Cons

Not much information available on potential drawbacks or disadvantages from reviews
Dependent on the app’s compatibility with existing systems and processes

Limited to Shopify Admin, may not be suitable for non-Shopify platforms
Dependent on Aftership for order fulfillment, which may not be preferable for all users
Potential learning curve for new users in integrating and utilizing all features efficiently
Customer support response times can vary

Launched

May 24, 2020

Sep 27, 2015

Developer

Built by Redo Tech, Inc

Apps:

Average Rating:

4.7

Reviews:

109

Built by Stoic Labs

Apps:

Average Rating:

4.7

Reviews:

127

Make Your Choice

Install App More info View alternatives

Redo vs Exchangeit: Best Returns Apps Comparison

Redo

ExchangeIt Returns & Exchange

Redo