Propel Replay & Session Record

Watch shoppers in action! Find errors with visitor replays!

Popcorn Replay Customer Visits

Watch your customers in action! Replay session recordings.

Propel Replay & Session Record

Watch shoppers in action! Find errors with visitor replays!

Popcorn Replay Customer Visits

Watch your customers in action! Replay session recordings.

Rating

Rating

631 Reviews
9.1
182 Reviews
7.4

Pricing

Pricing

  • $9.9-$39.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $9.99-$49.99 / Month
  • 7 Days Free Trial

Features

Features

  • Automatic installation
  • Error identification
  • Playback algorithms
  • Customer session recording
  • Filtering capabilities
  • Bot detection
  • Track customer behavior
  • Watch live sessions
  • Identify layout issues
  • Evaluate new ideas
  • Capture browser data
  • Mobile playback
  • Password-protected sharing
  • Save favorite videos

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Pros

Pros

  • Provides valuable insights into customer behavior by recording visitor interactions
  • User-friendly and easy to set up, making it accessible for users with no coding knowledge
  • Helps identify issues such as broken links, bots, and competitor activity that could be affecting sales and ad spending
  • Filters by various criteria like country and traffic type to focus on relevant replays
  • Customer support is responsive and helpful, aiding in quick resolution of issues
  • Offers a real-time playback feature showing actual user behavior, crucial for optimizing website layout
  • Installation is automatic and quick, requiring no technical expertise
  • Cost-effective with a high value for the features provided
  • Allows you to see your store through your customers' eyes by recording live sessions on any device
  • Helps identify and fix design and layout issues
  • Enables evaluation of new ideas and making data-driven decisions
  • Captures detailed session information including browser, location, device, and OS
  • Mobile friendly: view session recordings on mobile devices
  • Facilitates team collaboration through password-protected sharing of recordings
  • Ability to save favorite videos for later reference and comparison

Cons

Cons

  • Limited feedback on long-term performance as many reviews are from users who have just started using the app
  • No negative reviews or cons provided in the current dataset, which could indicate potential review bias or lack of comprehensive feedback
  • Potential privacy concerns for customers being recorded
  • May require significant storage for recording and storing multiple sessions
  • Could become time-consuming to review extensive session recordings
  • May require advanced analysis to interpret the insights effectively
  • Possible performance impact on the store while recording sessions

Launched

Launched

Jun 16, 2021
Jul 29, 2020

Developer

Developer

Apps:

5

Average Rating:

3.9

Reviews:

1,469

Apps:

12

Average Rating:

4.6

Reviews:

4,688

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