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Pros
Pros
Quick and simplified shipment process
Creation of DHL Paket labels
Send tracking IDs to customers easily
Manage different shipping accounts
Label creation for domestic and international orders both as single or bulk
Additional DHL delivery services available
Internal communication feature to fast track issues
Positive support feedback - helpful, quick, and effective solutions
Access to seriously discounted USPS and UPS rates, which can save money on shipping
Ability to automate shipping, reducing manual tasks and saving time
Includes tools for customer marketing and branding, aiding in business growth
Supports multichannel shipping, allowing users to connect all selling channels and orders in one place
Powerful automation and presets streamline shipping, tracking, and returns processes
Real, live human support available through phone, chat, and email for comprehensive assistance
Cons
Cons
Requires specific customer account credentials
Not all features available without Shopify CarrierService API
Initial setup may be complex for new customers
Some users might find the initial setup and configuration complex as it includes many features
Although automation is beneficial, it may take time for users to fully understand and utilize all the automated features effectively
Integration with certain platforms or tools might not be as seamless as expected, potentially requiring additional adjustments
Users with lower shipping volumes might not find the pre-negotiated rates as advantageous compared to high-volume shippers
Customer service, while available through various means, might have wait times during peak hours