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Peek! ‑ Better Replay & Survey logo

Peek! ‑ Better Replay & Survey

Heatmap & Google Analytics Alternative - Increase Sales & SEO

Popcorn Replay Customer Visits logo

Popcorn Replay Customer Visits

Watch your customers in action! Replay session recordings.

Peek! ‑ Better Replay & Survey logo

Peek! ‑ Better Replay & Survey

Heatmap & Google Analytics Alternative - Increase Sales & SEO

Popcorn Replay Customer Visits logo

Popcorn Replay Customer Visits

Watch your customers in action! Replay session recordings.

Rating

Rating

2,766 Reviews
8.1
182 Reviews
7.4

Pricing

Pricing

  • $29 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info
  • $9.99-$49.99 / Month
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Post-purchase surveys
  • Session replay
  • Customer surveys
  • User behavior insights
  • Ecommerce segmentation
  • Track customer behavior
  • Watch live sessions
  • Identify layout issues
  • Evaluate new ideas
  • Capture browser data
  • Mobile playback
  • Password-protected sharing
  • Save favorite videos

Screenshots

Screenshots

Peek! ‑ Better Replay & Survey screenshot Peek! ‑ Better Replay & Survey screenshot Peek! ‑ Better Replay & Survey screenshot Peek! ‑ Better Replay & Survey screenshot
+ 2 more
Peek! ‑ Better Replay & Survey screenshot Peek! ‑ Better Replay & Survey screenshot
Popcorn Replay Customer Visits screenshot Popcorn Replay Customer Visits screenshot Popcorn Replay Customer Visits screenshot Popcorn Replay Customer Visits screenshot
+ 2 more
Popcorn Replay Customer Visits screenshot Popcorn Replay Customer Visits screenshot

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Pros

Pros

  • Provides detailed session recordings including browser, session length, location, and timestamp
  • Helps analyze customer behavior to improve website elements and increase sales
  • Simple surveys can be integrated seamlessly into the checkout page to gather customer feedback
  • Easy-to-read insights and e-commerce specific segmentation
  • Allows direct communication with customers to spot pain points and improve performance
  • Helps convert visitors into customers by understanding user experience (UX)
  • Centralized survey responses to better understand user feedback
  • Highly praised customer service
  • Offers extra sessions for free upon request
  • Allows you to see your store through your customers' eyes by recording live sessions on any device
  • Helps identify and fix design and layout issues
  • Enables evaluation of new ideas and making data-driven decisions
  • Captures detailed session information including browser, location, device, and OS
  • Mobile friendly: view session recordings on mobile devices
  • Facilitates team collaboration through password-protected sharing of recordings
  • Ability to save favorite videos for later reference and comparison

Cons

Cons

  • Potential privacy concerns for customers being recorded
  • May require significant storage for recording and storing multiple sessions
  • Could become time-consuming to review extensive session recordings
  • May require advanced analysis to interpret the insights effectively
  • Possible performance impact on the store while recording sessions

Categories

Categories

Launched

Launched

Mar 19, 2019
Jul 29, 2020

Developer

Developer

Built by CartKit

Apps:

2

Average Rating:

4.8

Reviews:

16,179

Built by Conversion Bear

Apps:

12

Average Rating:

4.6

Reviews:

4,688

Make Your Choice

Make Your Choice

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Try for Free More info View alternatives
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