Peek! ‑ Better Replay & Survey

Heatmap & Google Analytics Alternative - Increase Sales & SEO

Peel: Retention Analytics

Analytics on customer audiences, cohort LTV & subscriptions

Peek! ‑ Better Replay & Survey

Heatmap & Google Analytics Alternative - Increase Sales & SEO

Peel: Retention Analytics

Analytics on customer audiences, cohort LTV & subscriptions

Rating

Rating

2,766 Reviews
8.1
37 Reviews
9.1

Pricing

Pricing

  • $29 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $199-$899 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Post-purchase surveys
  • Session replay
  • Customer surveys
  • User behavior insights
  • Ecommerce segmentation
  • Cohort analysis
  • Product analytics
  • Daily insights
  • Automated dtc metrics
  • Ai-driven dashboards
  • Subscription analysis
  • Audiences analysis

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Pros

Pros

  • Provides detailed session recordings including browser, session length, location, and timestamp
  • Helps analyze customer behavior to improve website elements and increase sales
  • Simple surveys can be integrated seamlessly into the checkout page to gather customer feedback
  • Easy-to-read insights and e-commerce specific segmentation
  • Allows direct communication with customers to spot pain points and improve performance
  • Helps convert visitors into customers by understanding user experience (UX)
  • Centralized survey responses to better understand user feedback
  • Highly praised customer service
  • Offers extra sessions for free upon request
  • Automated detailed DTC metrics, saving time by eliminating data hunting and cleaning
  • AI-powered Magic Dash feature that automatically builds insightful dashboards with visuals
  • Comprehensive Cohort Analysis for monitoring retention and revenue trends
  • Advanced product analytics including Market Basket Analysis and Purchasing Journey
  • Subscription analytics to manage subscriber and subscription data effectively
  • Capability to build hyper-targeted customer segments through Audiences & RFM analysis
  • Daily insights delivered via Slack/Email and custom dashboards for easy access to reports

Cons

Cons

  • May have a learning curve for users unfamiliar with advanced analytics features
  • Potentially expensive for small businesses or startups due to advanced features
  • Reliance on AI might result in occasional inaccuracies or misinterpretations in data insights
  • Requires integration with existing data systems, which could be complex for some businesses
  • Features may be overkill for businesses that do not need detailed metrics and analysis

Launched

Launched

Mar 19, 2019
Oct 07, 2019

Developer

Developer

Apps:

2

Average Rating:

4.8

Reviews:

16,179

Apps:

1

Average Rating:

5

Reviews:

37

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