Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

Quick Returns and Exchanges ↻

Manage returns, exchanges, refunds, & RTO in one place.

Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

Quick Returns and Exchanges ↻

Manage returns, exchanges, refunds, & RTO in one place.

Rating

Rating

612 Reviews
9.3
20 Reviews
9.1

Pricing

Pricing

  • $20-$59 / Month
  • 7 Days Free Trial

Features

Features

  • Real-time updates
  • Shopify integration
  • Self-service returns
  • Customized refunds
  • Custom return solutions
  • Branded return experience
  • Smart eligibility rules
  • Multiple carrier integrations
  • Actionable insights
  • Store credit
  • Inventory updates
  • In-store returns
  • Smart exchanges
  • Handles returns
  • Notifications
  • Automatic labels
  • Revenue recovery
  • Manages exchanges
  • Processes refunds
  • Generates rtos
  • Customizes policies
  • Unlimited reasons
  • Personalized portals
  • Self-service return
  • Flexible refunds
  • Rto generation
  • Return rules

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Pros

Pros

  • Works well and quick chat support
  • Saves time and provides a professional look and feel
  • Highly praised customer service
  • Simplifies the returns process for Shopify stores
  • Easy-to-use interface for both customers and administrators
  • Enhances customer satisfaction
  • Flexible customization options
  • Integration with various couriers and shipping platforms
  • Auto-sync with Shopify and auto-track return shipment status
  • Streamlines the return process for both businesses and customers
  • Helpful and responsive support team
  • Promotes store credit to decrease the refund rate
  • Offers customization options for the return page
  • Works seamlessly out of the box for both small and large businesses
  • User-friendly interface that simplifies integration and setup
  • Provides all required features for an efficient return and exchange process
  • Effortlessly manages inventory updates, automatic return labels, and notifications
  • Generates RTO for unattended orders and produces actionable insights
  • Flexible refund options to help recover revenue
  • Smart return rules to lower the rate of returns

Cons

Cons

  • Limited ability to charge return fees for various exchange reasons
  • Cannot charge return fees for both refunds and exchanges simultaneously
  • Geared primarily to the US market
  • Lacks adequate courier integrations for UK merchants
  • Requires a subscription fee for SendCloud, the only UK courier option
  • Complex process to request alternative UK couriers
  • Some UK customers may get stuck without available courier options

Launched

Launched

Jun 29, 2023
May 27, 2024

Developer

Developer

Apps:

8

Average Rating:

4.3

Reviews:

20,472

Apps:

2

Average Rating:

2.5

Reviews:

20

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