Compare Order Returns | easyReturns vs OrderCup

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

OrderCup

Ship More, Pay Less!

Rating

69 Reviews

8.4

283 Reviews

9.1

Pricing

Try for Free More info

Features

Automated return labels
Workflow customization
Custom returns portal
Return label creation
Own return reasons

Automated shipping
Shipment tracking
Returns processing
Discounted rates
Branded documents
Sales channel updates

Screenshots

+ 1 more

+ 2 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Picks up where Shopify's native return capabilities end
Provides a customizable returns portal under your shop domain
Portal can be customized with your corporate identity and additional information for customers
Automation options for return requests
Creation of return labels and return slips (limited to Germany, Austria, and Switzerland)
Supports workflows for returns, exchanges, vouchers, and refunds
Creation of DHL, GLS, or DPD return labels
Automatic creation of return labels based on rules like the value of the goods
Allows customization of return reasons and refund methods

Tightly integrated with Shopify, making it easier for Shopify users to manage orders and shipping within one platform
Offers significant shipping discounts, which can save money for businesses
Automates shipping processes with rules, reducing the time and effort needed for manual input
Handles both simple and complex shipping needs efficiently, providing flexibility for businesses of various sizes
Supports returns processing, helping improve customer service and satisfaction
Enables printing of branded shipping documents, promoting brand consistency
Provides world-class support, as highlighted in its description and reviews
Allows for the printing of shipping labels with leading carriers globally, ensuring wide coverage
Offers capabilities to access and compare low-cost built-in carrier services and insurance, helping businesses choose the most cost-effective options
Updates sales channels with shipment status and sends buyers tracking information, improving transparency and communication with customers

Cons

Label creation is limited to merchants from Germany, Austria, or Switzerland
Support issues: Users have reported slow or no responses from customer support
App may not function correctly in some scenarios, such as incorrect return label distribution
Users reported bugs and lack of effective bug fixes
Overall dissatisfaction with app performance from some users

The app description is repeated, which might imply the lack of new information or unique selling points in the content
Does not mention integration with platforms other than Shopify, which may limit its appeal to non-Shopify users
No detailed insights into user experience concerning setup and initial learning curve
Potential limitations in customization of shipping rules beyond what is typically offered could be a concern for some businesses

Launched

Aug 11, 2021

Oct 13, 2009

Developer

Built by 247APPS

Apps:

Average Rating:

4.7

Reviews:

600

Built by Kuberas Inc.

Apps:

Average Rating:

4.8

Reviews:

283

Make Your Choice

Try for Free More info View alternatives

Compare Order Returns | easyReturns vs OrderCup

Order Returns | easyReturns

OrderCup

Order Returns | easyReturns

OrderCup

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

Send this compare to my inbox

Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by 247APPS

Built by Kuberas Inc.

Make Your Choice

Make Your Choice