Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

Advance Reorder ‑ Repeat Order

Reorder or repeat order that are previously ordered

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

Advance Reorder ‑ Repeat Order

Reorder or repeat order that are previously ordered

Rating

Rating

69 Reviews
8.4
73 Reviews
9.1

Pricing

Pricing

  • $9-$79 / Month
  • 15 Days Free Trial
  • $4.99 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Automated return labels
  • Workflow customization
  • Custom returns portal
  • Return label creation
  • Own return reasons
  • Discount coupons
  • One-click reorder
  • Order history access
  • Reorder reminders
  • Add notes option

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Pros

Pros

  • Picks up where Shopify's native return capabilities end
  • Provides a customizable returns portal under your shop domain
  • Portal can be customized with your corporate identity and additional information for customers
  • Automation options for return requests
  • Creation of return labels and return slips (limited to Germany, Austria, and Switzerland)
  • Supports workflows for returns, exchanges, vouchers, and refunds
  • Creation of DHL, GLS, or DPD return labels
  • Automatic creation of return labels based on rules like the value of the goods
  • Allows customization of return reasons and refund methods
  • Enables quick reorder by one click from the account or thank you page, enhancing user convenience.
  • Improves customer acquisition by allowing a seamless reorder process.
  • Displays past orders from order history, aiding customers in quickly identifying products for reorder.
  • Supports the addition of discount coupons for reorders, encouraging repeated purchases.
  • Includes an option for customers to add notes with repeat orders, offering additional customization.
  • Provides reorder reminders on the account page or thank you page to prompt customers for repeat purchases.
  • Positive user feedback highlights excellent functionality and strong support during installation and adjustments.

Cons

Cons

  • Label creation is limited to merchants from Germany, Austria, or Switzerland
  • Support issues: Users have reported slow or no responses from customer support
  • App may not function correctly in some scenarios, such as incorrect return label distribution
  • Users reported bugs and lack of effective bug fixes
  • Overall dissatisfaction with app performance from some users
  • No mention of integration with other systems or platforms, which may limit its functionality for some users.
  • Limited information on customization options available to merchants.

Launched

Launched

Aug 11, 2021
Oct 11, 2017

Developer

Developer

Apps:

7

Average Rating:

4.7

Reviews:

600

Apps:

12

Average Rating:

4

Reviews:

1,877

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