Order Fulfillment Guru

Split multi-vendor orders Order routing rules Multi-store sync

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

Order Fulfillment Guru

Split multi-vendor orders Order routing rules Multi-store sync

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

Rating

Rating

112 Reviews
7.7
69 Reviews
8.4

Pricing

Pricing

  • $9.95-$29.95 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $9-$79 / Month
  • 15 Days Free Trial

Features

Features

  • Real-time inventory sync
  • Multi-store sync
  • Split multi-vendor orders
  • Order routing rules
  • Auto assign locations
  • Send orders to 3pl
  • Auto-invoicing
  • Automated return labels
  • Workflow customization
  • Custom returns portal
  • Return label creation
  • Own return reasons

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Pros

Pros

  • Allows splitting and sending orders to multiple vendors, suppliers, dropshippers, warehouses, or 3PLs
  • Advanced routing rules for handling multi-vendor, multiple warehouse, and multiple 3PL orders
  • Syncs orders, products, and inventory between multiple Shopify stores in real-time
  • Automatically assigns order locations, partners, or 3PLs using routing rules
  • Supports splitting and sending orders via email, web portal, ShipStation, and other Shopify stores
  • Allows sending specific orders to ShipStation stores and accounts instead of all orders
  • Provides prepaid shipping labels and auto-invoicing features
  • Enables warehouses to function as 3PLs, adding flexibility for logistics management
  • Picks up where Shopify's native return capabilities end
  • Provides a customizable returns portal under your shop domain
  • Portal can be customized with your corporate identity and additional information for customers
  • Automation options for return requests
  • Creation of return labels and return slips (limited to Germany, Austria, and Switzerland)
  • Supports workflows for returns, exchanges, vouchers, and refunds
  • Creation of DHL, GLS, or DPD return labels
  • Automatic creation of return labels based on rules like the value of the goods
  • Allows customization of return reasons and refund methods

Cons

Cons

  • Functionality limited to Shopify and Shopify Plus, not useful for users on other platforms
  • Potential complexity in setting up and managing advanced routing rules, which may require technical expertise
  • Real-time sync feature may cause issues if there are large volumes of data, potentially leading to synchronization delays or errors
  • Depending on the volume and complexity of orders, performance issues may arise during peak times
  • User interface and experience might have a learning curve, especially for beginners
  • Support for integration limited compared to dedicated multi-channel OMS platforms
  • Users relying heavily on specific 3PLs may find limitations if those 3PLs are not well-supported by the app
  • Label creation is limited to merchants from Germany, Austria, or Switzerland
  • Support issues: Users have reported slow or no responses from customer support
  • App may not function correctly in some scenarios, such as incorrect return label distribution
  • Users reported bugs and lack of effective bug fixes
  • Overall dissatisfaction with app performance from some users

Launched

Launched

Aug 18, 2020
Aug 11, 2021

Developer

Developer

Apps:

2

Average Rating:

4.9

Reviews:

128

Apps:

7

Average Rating:

4.7

Reviews:

600

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