Compare Order Edit Customer Service vs Order Desk

Order Edit Customer Service

Let customers edit, cancel and reorder instantly

Order Edit Customer Service

Let customers edit, cancel and reorder instantly

Order Desk

Custom Order Management

Rating

199 Reviews

1.9

43 Reviews

7.9

Pricing

Try for Free More info

Features

Reorder items
Edit orders
Cancel orders

Customizable workflows
Rule builder automation
Hundreds of integrations

Screenshots

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Pros

Customers can cancel orders on their own, providing them more control
Customers can edit their orders independently, reducing errors and improving satisfaction
Simplifies the process of reordering previous purchases, encouraging repeat customers
Enhances customer experience by providing self-service options
Decreases customer support costs as customers handle simple tasks themselves
Increases overall sales through improved customer satisfaction and convenience

Automated order fulfillment using Rule Builder
Hundreds of integrated services including shopping carts, marketplaces, and more
Supports print on demand fulfillment partners
Integrates with shipping companies and CRMs
Highly customizable to fit unique order workflows

Cons

Order editing requires canceling the original order and reloading items in the shopping cart, which might cause confusion or inconvenience
Potential for increased order cancellations which might affect inventory management
Self-service cancellations may lead to loss of sales if not managed properly

Complex setup due to vast customization options
Potential for a steep learning curve
Integration issues reported with certain services
Occasional bugs and glitches in the Rule Builder

Launched

May 01, 2016

Jul 01, 2015

Developer

Built by Customer First focus

Apps:

Average Rating:

4.7

Reviews:

305

Built by Order Desk

Apps:

Average Rating:

4.8

Reviews:

Make Your Choice

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Compare Order Edit Customer Service vs Order Desk

Order Edit Customer Service

Order Desk

Order Edit Customer Service

Order Desk

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Customer First focus

Built by Order Desk

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