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Pros
Pros
Automated order fulfillment using Rule Builder
Hundreds of integrated services including shopping carts, marketplaces, and more
Supports print on demand fulfillment partners
Integrates with shipping companies and CRMs
Highly customizable to fit unique order workflows
Reduces support requests by providing real-time order tracking information for customers
Adds an easy-to-use customer-facing portal to Shopify storefronts
Empowers customers to access their order information using their email and order number
Includes any store owner-added notes or tracking information in the portal
Supports order tracking across over 100 shipping carriers
Offers a customizable order lookup page to fit branding and store design
Cons
Cons
Complex setup due to vast customization options
Potential for a steep learning curve
Integration issues reported with certain services
Occasional bugs and glitches in the Rule Builder
May require initial setup and customization to integrate seamlessly with existing Shopify storefront
Relies on customer interaction with the portal; customers who prefer direct support might not engage with it
Potential technical issues if there are changes or disruptions in shipping carrier APIs