Order Desk

Custom Order Management

Order Lookup | venntov

Live order tracking for your customers. They'll love it.

Order Desk

Custom Order Management

Order Lookup | venntov

Live order tracking for your customers. They'll love it.

Rating

Rating

43 Reviews
7.9
138 Reviews
6.7

Pricing

Pricing

  • $20-$125 / Month
  • 30 Days Free Trial
  • $10 / Month
  • 7 Days Free Trial

Features

Features

  • Customizable workflows
  • Rule builder automation
  • Hundreds of integrations
  • Real-time updates
  • Carrier integration
  • Customer portal
  • Customizable page
  • Live order tracking

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Pros

Pros

  • Automated order fulfillment using Rule Builder
  • Hundreds of integrated services including shopping carts, marketplaces, and more
  • Supports print on demand fulfillment partners
  • Integrates with shipping companies and CRMs
  • Highly customizable to fit unique order workflows
  • Reduces support requests by providing real-time order tracking information for customers
  • Adds an easy-to-use customer-facing portal to Shopify storefronts
  • Empowers customers to access their order information using their email and order number
  • Includes any store owner-added notes or tracking information in the portal
  • Supports order tracking across over 100 shipping carriers
  • Offers a customizable order lookup page to fit branding and store design

Cons

Cons

  • Complex setup due to vast customization options
  • Potential for a steep learning curve
  • Integration issues reported with certain services
  • Occasional bugs and glitches in the Rule Builder
  • May require initial setup and customization to integrate seamlessly with existing Shopify storefront
  • Relies on customer interaction with the portal; customers who prefer direct support might not engage with it
  • Potential technical issues if there are changes or disruptions in shipping carrier APIs

Launched

Launched

Jul 01, 2015
Oct 10, 2012

Developer

Developer

Apps:

1

Average Rating:

4.8

Reviews:

43

Apps:

3

Average Rating:

3.8

Reviews:

1,884

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