Omnisend vs CM Commerce: Email & SMS Marketing Compared

Name: CM Commerce: Email Marketing
Brand: CMC Campaign Monitor

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

CM Commerce: Email Marketing

Launch eCommerce automations with one click and see returns.

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

CM Commerce: Email Marketing

Launch eCommerce automations with one click and see returns.

Rating

2,831 Reviews

9.3

407 Reviews

8.2

Pricing

Install App More info

Features

Abandoned cart recovery
Personalized emails
Exit-intent popups
Email marketing automation
Campaign analytics
Spin-to-win games
Sms campaigns
Landing pages
Ready-made templates
Welcome workflows
Signup forms
Automated segmentations

Personalized campaigns
Shopify integration
Abandoned cart emails
Optimize campaigns
Subscriber list building

Screenshots

Omnisend Email Marketing & SMS screenshot

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Pros

Packed with features making it easy to grow email lists with landing pages & popups
Hundreds of pre-made email templates, eliminating the need for coding
Personalized emails for effective abandoned cart & welcome automation workflows
24/7 email & live chat support for all users, including free plan users
Seamless integration with Shopify
Detailed metrics and analytics showing app’s impact on revenue
Extremely user-friendly for beginners
High-quality educational resources and marketing blogs
Effective customer support, frequently praised in user reviews
Includes additional features like exit-intent popups, spin-to-win, and product reviews

Seamless Shopify integration for easy customer and order data sync
Combines email marketing with user-generated content tools to engage customers
Reduces cart abandonment and helps grow revenue with abandoned cart emails
Optimizes email marketing campaigns based on open and click rates
Helps build subscriber lists and send personalized branded campaigns

Cons

Interface might not be the most intuitive initially
Issue reported with coupons having dark backgrounds causing date visibility problems
Reports of unapproved widgets being added to product pages affecting conversions
Perceived high increase in subscription prices
Restrictions in the free version such as inability to remove the watermark, leading to reduced professionalism
Confusing refund policy and complaints of poor handling of refunds
User complaints about non-responsive customer support, particularly regarding unresolved technical issues
Problems with the definition of 'unlimited' services causing disruptions
Complaints about being charged monthly despite low or no usage of services
Issues with SMS functionality, such as not providing dedicated toll-free numbers and delays in purchasing credits

Limited to Shopify platform which may not be suitable for non-Shopify users
May have a learning curve for users who are new to email marketing
Potential cost associated with premium features or higher volume usage

Launched

Mar 09, 2014

Jan 14, 2015

Developer

Built by Omnisend

Apps:

Average Rating:

4.7

Reviews:

2,831

Built by CMC Campaign Monitor

Apps:

Average Rating:

4.7

Reviews:

407

Make Your Choice

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Omnisend vs CM Commerce: Email & SMS Marketing Compared

Omnisend Email Marketing & SMS

CM Commerce: Email Marketing

Omnisend Email Marketing & SMS