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Marketing+Support on WhatsApp logo

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Whatsapp Marketing & Support logo

Whatsapp Marketing & Support

Elevate D2C growth with WhatsApp automation and customer engagement tools.

Marketing+Support on WhatsApp logo

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Whatsapp Marketing & Support logo

Whatsapp Marketing & Support

Elevate D2C growth with WhatsApp automation and customer engagement tools.

Rating

Rating

1,075 Reviews
6.1
84 Reviews
9.1

Pricing

Pricing

  • $15-$40 / Month
  • Free Plan Available
  • 7 Days Free Trial
Install App More info
  • $4.99 / Month
  • 7 Days Free Trial
Install App More info

Features

Features

  • Automated messages
  • Abandoned cart notifications
  • Custom templates
  • Shared team inbox
  • Chat widget
  • Whatsapp campaigns
  • Share widget
  • Cart recovery
  • Order updates
  • Smart automation
  • Whatsapp commerce
  • Agent support

Screenshots

Screenshots

Marketing+Support on WhatsApp screenshot Marketing+Support on WhatsApp screenshot Marketing+Support on WhatsApp screenshot Marketing+Support on WhatsApp screenshot
+ 1 more
Marketing+Support on WhatsApp screenshot
Whatsapp Marketing & Support screenshot Whatsapp Marketing & Support screenshot Whatsapp Marketing & Support screenshot Whatsapp Marketing & Support screenshot
+ 4 more
Whatsapp Marketing & Support screenshot Whatsapp Marketing & Support screenshot Whatsapp Marketing & Support screenshot Whatsapp Marketing & Support screenshot

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Pros

Pros

  • Provides chat widget & share widget for enhanced customer interaction
  • Enables sending abandoned cart reminders & order updates via WhatsApp
  • Automated WhatsApp messages can be used for upselling, feedback, and COD confirmation
  • Paid plans offer access to WhatsApp business API for more professional communication
  • Allows marketing campaigns and custom templates for tailored customer outreach
  • Supports sending WhatsApp messages at scale for broader reach
  • Shared team inbox feature helps manage all customer chats on WhatsApp business API
  • Useful for both automated and manual abandoned cart recovery
  • Capabilities to send order confirmation, order tracking, and COD notifications through WhatsApp
  • Exceptional customer service and support team, praised for being proactive, professional, and highly responsive.
  • Effective automation tools for customer engagement across multiple channels like WhatsApp, Instagram, Email, and Chat.
  • Improves cart recovery and boosts sales through smart automation and personalized experiences.
  • Streamlines customer support and sales with real-time messaging and automated responses, enhancing customer retention.
  • User-friendly interface with intuitive tools that simplify campaign setup and management.
  • Cost-effective solution for customer acquisition and re-engagement campaigns.
  • Offers robust analytics for agent performance and customer insights to optimize engagement strategies.
  • AI-powered chatbot and omnichannel support improve customer interactions and retention.
  • Highly recommended for D2C brands aiming to enhance their customer journey and streamline operations.

Cons

Cons

  • Requires paid plans to access certain advanced features like WhatsApp business API
  • May incur additional costs for extensive use due to reliance on WhatsApp
  • Managing a high volume of messages could be challenging without proper team coordination
  • Minimal negative feedback noted explicitly in the reviews, presenting a potential need for broader user feedback for balanced insights.
  • Dependency on account managers for optimal usage might limit self-service capabilities for some users.

Categories

Categories

Launched

Launched

Apr 23, 2019
Oct 02, 2023

Developer

Developer

Built by Shopify

Apps:

1689

Average Rating:

2.7

Reviews:

46,973

Built by BusinessOnBot

Apps:

1

Average Rating:

5

Reviews:

84

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