Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

Quick Returns and Exchanges ↻

Manage returns, exchanges, refunds, & RTO in one place.

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

Quick Returns and Exchanges ↻

Manage returns, exchanges, refunds, & RTO in one place.

Rating

Rating

236 Reviews
9.1
20 Reviews
9.1

Pricing

Pricing

Features

Features

  • Instant exchanges
  • Tracking
  • Customer insights
  • Logistics integration
  • Fraud protection
  • Custom rules
  • Save sales
  • Automated platform
  • Customer lifetime value
  • Shopping experience
  • Return costs optimization
  • Point of sale
  • Incentivize exchanges
  • Bonus credit
  • Shop now
  • Blocklists
  • Premium experience
  • At-home pickup
  • Self-serve returns
  • Actionable insights
  • Store credit
  • Inventory updates
  • In-store returns
  • Smart exchanges
  • Handles returns
  • Notifications
  • Automatic labels
  • Revenue recovery
  • Manages exchanges
  • Processes refunds
  • Generates rtos
  • Customizes policies
  • Unlimited reasons
  • Personalized portals
  • Self-service return
  • Flexible refunds
  • Rto generation
  • Return rules

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Pros

Pros

  • Automated platform that enhances customer lifetime value
  • Creates a shopping experience within the returns process
  • Helps over 3,500 brands including well-known names like Princess Polly, Allbirds, and Marine Layer
  • Improves customer retention and upsell value
  • Makes returns stress-free for shoppers
  • Optimizes return costs with features like Workflows, Logistics, and Point of Sale
  • Incentivizes exchanges with Bonus Credit, Shop Now, and Instant Exchanges
  • Minimizes return fraud using Workflows, Custom Rules, and Blocklists
  • Provides premium features like at-home pickup and self-serve returns
  • Offers tracking to build customer confidence and insights to understand shopper behavior
  • Highly rated customer service and user-friendly platform
  • Streamlines the return process for both businesses and customers
  • Helpful and responsive support team
  • Promotes store credit to decrease the refund rate
  • Offers customization options for the return page
  • Works seamlessly out of the box for both small and large businesses
  • User-friendly interface that simplifies integration and setup
  • Provides all required features for an efficient return and exchange process
  • Effortlessly manages inventory updates, automatic return labels, and notifications
  • Generates RTO for unattended orders and produces actionable insights
  • Flexible refund options to help recover revenue
  • Smart return rules to lower the rate of returns

Cons

Cons

  • No free trial period mentioned to allow potential users to test the app
  • May require some initial setup and customization, which could be time-consuming for new users
  • No detailed pricing information provided up front
  • Requires integration with existing e-commerce platforms, which may present compatibility issues

Launched

Launched

May 26, 2021
May 27, 2024

Developer

Developer

Apps:

1

Average Rating:

4.7

Reviews:

236

Apps:

2

Average Rating:

2.5

Reviews:

20

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