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  3. Compare LiveRecover SMS Cart Recovery vs SMSGo: Abandoned Cart Recovery
LiveRecover SMS Cart Recovery logo

LiveRecover SMS Cart Recovery

Boost revenue with human-powered SMS cart recovery

SMSGo: Abandoned Cart Recovery logo

SMSGo: Abandoned Cart Recovery

Bump your Abandoned Cart Recovery: SMS Marketing, Upsell, Chat

LiveRecover SMS Cart Recovery logo

LiveRecover SMS Cart Recovery

Boost revenue with human-powered SMS cart recovery

SMSGo: Abandoned Cart Recovery logo

SMSGo: Abandoned Cart Recovery

Bump your Abandoned Cart Recovery: SMS Marketing, Upsell, Chat

Rating

Rating

95 Reviews
9.1
41 Reviews
7.5

Pricing

Pricing

  • $49-$500 / Month
Try for Free More info
  • $19 / Month
  • Free Plan Available
Try for Free More info

Features

Features

  • Real-time engagement
  • Custom workflows
  • Knowledge base
  • Unique discounts
  • Performance metrics
  • Shopify integration
  • Post-purchase upsell
  • Discount codes
  • Customer winback
  • Automated sms alerts
  • Scheduled intervals
  • 1:1 sms communication
  • Targeted segmentation
  • Custom sms sender id
  • Short urls

Screenshots

Screenshots

LiveRecover SMS Cart Recovery screenshot LiveRecover SMS Cart Recovery screenshot LiveRecover SMS Cart Recovery screenshot LiveRecover SMS Cart Recovery screenshot
+ 1 more
LiveRecover SMS Cart Recovery screenshot
SMSGo: Abandoned Cart Recovery screenshot SMSGo: Abandoned Cart Recovery screenshot SMSGo: Abandoned Cart Recovery screenshot SMSGo: Abandoned Cart Recovery screenshot
+ 6 more
SMSGo: Abandoned Cart Recovery screenshot SMSGo: Abandoned Cart Recovery screenshot SMSGo: Abandoned Cart Recovery screenshot SMSGo: Abandoned Cart Recovery screenshot SMSGo: Abandoned Cart Recovery screenshot SMSGo: Abandoned Cart Recovery screenshot

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Pros

Pros

  • Boosts revenue, Average Order Value (AOV), and conversion rates via SMS
  • Live agents provide personalized outreach to recover abandoned carts
  • Easy integration with your store within minutes
  • Suitable for both enterprise DTC brands and small businesses
  • Real-time SMS conversation engagement with customers
  • Configurable workflows with custom conditions for abandoned carts
  • Use of existing FAQs to populate the Knowledge Base to assist agents
  • Unique one-time discount codes generated for each customer
  • Access to insights and performance metrics
  • Effective in recovering abandoned carts by sending scheduled SMS alerts
  • Allows addition of discount codes and deals to incentivize conversions
  • Features an Abandonment Protector to reconvert carts
  • Supports creation of post-purchase Upsell flows with automated SMS sequences
  • Enables retargeting of existing customers using winback campaigns and coupon codes
  • Facilitates 1:1 SMS communication with customers for personalized interactions
  • Offers capabilities to close sales and collect feedback
  • Supports setup of multiple abandonment protector SMS notifications with automatic discounts
  • Allows creation of powerful SMS marketing flows with customer segmentation
  • Includes the option to configure short URLs for abandoned carts with own domain
  • Provides option to use custom SMS sender ID for abandonment checkout notifications

Cons

Cons

  • Poor customer service with delayed responses – emails not answered in over 4 days and text support not responded in over 24 hours
  • Potential reliance on live agents which may not scale well if support response times are slow
  • May be perceived as intrusive by customers leading to potential dissatisfaction
  • Sed delay and frequency settings might need fine-tuning to avoid overcommunication
  • Dependence on customer phone numbers may limit reach if numbers are not collected
  • Potential additional costs for sending SMS, especially for international customers
  • Effectiveness may depend on the quality of the target audience segmentation

Categories

Categories

Launched

Launched

Jan 13, 2021
Apr 06, 2020

Developer

Developer

Built by LiveRecover

Apps:

1

Average Rating:

4.7

Reviews:

95

Built by Zegsu Software Solutions LLP

Apps:

10

Average Rating:

4.1

Reviews:

678

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