LiveRecover SMS Cart Recovery

Boost revenue with human-powered SMS cart recovery

Firepush ‑ SMS & Web Push

Text marketing, push notifications for abandoned cart recovery

LiveRecover SMS Cart Recovery

Boost revenue with human-powered SMS cart recovery

Firepush ‑ SMS & Web Push

Text marketing, push notifications for abandoned cart recovery

Rating

Rating

95 Reviews
9.1
789 Reviews
7.9

Pricing

Pricing

Features

Features

  • Real-time engagement
  • Custom workflows
  • Knowledge base
  • Unique discounts
  • Performance metrics
  • Abandoned cart recovery
  • Revenue tracking
  • Automated notifications
  • Multi-channel campaigns
  • Personalized interactions

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Pros

Pros

  • Boosts revenue, Average Order Value (AOV), and conversion rates via SMS
  • Live agents provide personalized outreach to recover abandoned carts
  • Easy integration with your store within minutes
  • Suitable for both enterprise DTC brands and small businesses
  • Real-time SMS conversation engagement with customers
  • Configurable workflows with custom conditions for abandoned carts
  • Use of existing FAQs to populate the Knowledge Base to assist agents
  • Unique one-time discount codes generated for each customer
  • Access to insights and performance metrics
  • Effective at recovering abandoned carts and growing sales consistently
  • Enables re-engagement with potential customers which improves conversion rates
  • Allows for automated sequences of web push notifications and SMS to re-target customers
  • Ability to easily create, manage, and track multiple campaigns
  • Supports the creation of multi-channel campaigns using SMS and web push notifications in minutes
  • Automation features include notifications for price drops, delivery updates, and promotions
  • Provides an overview of different campaigns, target audiences, and revenue generated
  • Supports personalization of texts and web notifications to convert potentials into customers

Cons

Cons

  • Poor customer service with delayed responses – emails not answered in over 4 days and text support not responded in over 24 hours
  • Potential reliance on live agents which may not scale well if support response times are slow
  • No mention of integration capabilities with other marketing tools or platforms
  • Limited information on the customization options of notifications and messages
  • Potential for high SMS costs depending on the volume of messages sent
  • No details on user interface and ease of use in the description
  • Possibility of notifications being perceived as spam by customers

Launched

Launched

Jan 13, 2021
Feb 16, 2016

Developer

Developer

Apps:

1

Average Rating:

4.7

Reviews:

95

Apps:

1

Average Rating:

4.8

Reviews:

789

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