Klaviyo vs Viva: Best Product Review Apps Comparison

Name: ViVA Reviews ‑ Product Reviews
Brand: Shopify

Klaviyo Reviews

Build 5-star experiences for your customers.

ViVA Reviews ‑ Product Reviews

A.I. Powered Product Reviews, Aliexpress Reviews Importer

Klaviyo Reviews

Build 5-star experiences for your customers.

ViVA Reviews ‑ Product Reviews

A.I. Powered Product Reviews, Aliexpress Reviews Importer

Overview

What is Klaviyo Reviews?

Klaviyo Reviews is part of the Klaviyo marketing platform, offering review collection alongside email and SMS marketing tools.

Key Strengths:

Seamless integration with Klaviyo's marketing suite
Customizable review request emails
Advanced segmentation for review campaigns

What is ViVA Reviews ‑ Product Reviews?

Viva Reviews is a Shopify app focused on gathering and showcasing product reviews, with features like automated review requests and social proof integration.

Key Strengths:

Automated post-purchase review requests
Integration with Google Shopping
Built-in fraud detection

Rating

178 Reviews

11 Reviews

9.1

Pricing

Install App More info

Features

Collect reviews
Import reviews
Display options
Review migration
Automate review requests
Showcase top reviews
Build segments
Reward reviewers

Review filtering
Photo reviews
Review automations
Ai review finder
Aliexpress import
Google seo visibility
Testimonials display
Forms for reviews

Screenshots

ViVA Reviews ‑ Product Reviews screenshot

+ 2 more

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Pros

Consolidates all product review data in one platform, making it easier to manage
Ensures review requests are on brand, on time, and not sent multiple times to the same user
Automates review requests through both email and SMS, saving time and reducing manual tasks
Allows showcasing of top reviews in emails and on the website, which can enhance credibility and sales
Enables segmentation based on star rating and custom questions, allowing for targeted marketing strategies
Offers rewards for reviewers with unique coupons, which can increase engagement and incentives for leaving reviews
Supports importing of previous product reviews, ensuring continuity and comprehensiveness in review data
Offers diverse display options such as all reviews page, carousels, filtering, media galleries, and more, providing customizable ways to present reviews
Facilitates multiple ways to collect reviews including automations, email requests, forms, and SMS requests, making it flexible for different business needs

Increases store conversion and sales through social proof
Allows seamless import of reviews from Aliexpress with a few clicks
Facilitates real user reviews on product pages quickly and easily
Uses AI Review finder to save time and automate the review collection process
Builds social proof and enhances brand awareness
Improves Google SEO visibility by showing review ratings on search result pages
Supports importing reviews in different languages from Aliexpress

Cons

No mention of multi-language support, which could be a limitation for global businesses
Initial setup and integration might be complex and require technical know-how
Heavy reliance on existing templates and automation rules might limit customization options for some users
The app may have a learning curve for new users who are not familiar with Klaviyo’s platform

Dependent on the availability and quality of reviews on Aliexpress
Potential issues with the language translation of imported reviews
The AI Review finder might not always meet user preferences accurately
May require some manual intervention to manage and approve reviews
Could face integration issues with certain e-commerce platforms

Launched

Jun 08, 2022

Jul 22, 2021

Developer

Built by Shopify

Apps:

20988

Average Rating:

2.4

Reviews:

807,766

Built by Shopify

Apps:

20988

Average Rating:

2.4

Reviews:

807,766

Make Your Choice

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Klaviyo vs Viva: Best Product Review Apps Comparison

Klaviyo Reviews

ViVA Reviews ‑ Product Reviews

Klaviyo Reviews