Compare JivoChat Live Chat vs Live Chat Support

JivoChat Live Chat

Unified communication: real-time chat, CRM, calls for seamless customer engagement.

Live Chat Support

Chat seamlessly with website visitors via Slack or Wix integration.

JivoChat Live Chat

Unified communication: real-time chat, CRM, calls for seamless customer engagement.

Live Chat Support

Chat seamlessly with website visitors via Slack or Wix integration.

Rating

66 Reviews

7.5

40 Reviews

5.4

Pricing

Try for Free More info

Features

Integrated crm
Visitor engagement
Real-time chat
Omnichannel communication
Live call support

Customizable chat widget
Seamless chat integration
Unlimited team members
Proactive chat invites

Screenshots

+ 1 more

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Pros

Unified communication for handling live chat, CRM, and calls seamlessly
Ability to manage all communication channels from a single app
Real-time engagement with visitors to convert them into paying customers
In-app CRM for efficient customer management and communication history tracking
Smart triggers to engage visitors at the right moment, enhancing customer service
Omnichannel support for e-commerce websites, integrating social media, emails, and more
Option to purchase phone numbers and connect existing phones for call management
Offers a 14-day free trial with 24/7 customer support

Seamless integration with Slack and Wix makes it easy for users already using these platforms
Supports unlimited agents and team members on all plans, which is beneficial for growing businesses
Customizable chat widgets allow businesses to tailor the appearance to match their branding
Proactive chat invites and pre-sales forms help engage customers effectively
No login or sign-up required, providing a hassle-free setup experience
Available for use on both desktop and phone, enhancing accessibility and flexibility
Free to get started, lowering the barrier for initial adoption

Cons

Potential complexity in set-up due to numerous features
Might require training for efficient use of all integrated tools and features
The necessity for a stable internet connection for optimal performance
Potential cost implications after the trial period for full feature access

Limited to Slack and Wix integrations, which might not cater to businesses using other platforms
May become less effective for websites with high traffic if not managed properly, leading to overwhelming chat requests
Customizing settings might require a learning curve for users not familiar with integration tools
Dependence on third-party platforms (Slack/Wix) means that any issues with these services might affect chat functionality

Launched

Feb 23, 2025

Developer

Built by JivoSite

Apps:

Average Rating:

4.6

Reviews:

Built by Social Intents

Apps:

Average Rating:

Reviews:

126

Make Your Choice

Try for Free More info View alternatives

Try for Free More info

Compare JivoChat Live Chat vs Live Chat Support

JivoChat Live Chat

Live Chat Support

JivoChat Live Chat

Live Chat Support

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

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Launched

Launched

Developer

Developer

Built by JivoSite

Built by Social Intents

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