Freshmarketer vs GoText: Compare Email & SMS Tools

Name: GOtext - SMS Marketing
Brand: Shopify

Freshmarketer: Email & SMS

Multichannel marketing campaigns and customer journeys

GOtext - SMS Marketing

Lowest price per SMS - Free trial – Free credit

Freshmarketer: Email & SMS

Multichannel marketing campaigns and customer journeys

GOtext - SMS Marketing

Lowest price per SMS - Free trial – Free credit

Rating

21 Reviews

6.2

677 Reviews

7.7

Pricing

Install App More info

More info

Features

Pre-built templates
Engage buyers
Convert abandoned carts
Personalize campaigns
Resolve issues faster
Cross-channel experiences
Sync shopify data
Automate social posts
Unified customer support

Revenue tracking
Personalized offers
Discount codes
Abandoned cart reminders
Subscriber growth
Order updates
Roi tracking
Sms automations

Screenshots

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Pros

Engages buyers across multiple channels like email, WhatsApp, SMS, chat, and social media
Helps convert abandoned carts into sales with targeted messages and offers
Personalizes campaigns based on buyer interests and behavior, potentially increasing conversion rates
Resolves customer issues faster with rich context in one app
Syncs all historical data from Shopify for contextual customer engagement
Includes pre-built e-commerce templates for multichannel marketing campaigns
Automates social media posts on Instagram and Facebook to drive engagement
Brings customer queries from various channels into one inbox for easier management

Lowest price per SMS
Free trial available
Includes free credit for initial use
Easy to use interface for SMS marketing
Allows sending of personalized promotional offers, order updates, and abandoned cart reminders
Features SMS automations to retarget would-be shoppers and win them back
Ability to reward new customers with discount codes and retain existing ones
SMS sent at cost price
Ability to track revenue generated from SMS and measure ROI within the app
Capability to send personalized messages using historical Shopify data
Tools for growing SMS subscriber lists that are TCPA compliant

Cons

Requires integration with Shopify, which may be a limitation for users on other e-commerce platforms
The rich feature set could be overwhelming for small businesses or new users without a dedicated marketing team
Automating social media posts may lack the personalized touch that manual posts can offer
The app appears to have limited support for non-WhatsApp messaging services beyond SMS and email

Limited to Shopify users
Effectiveness in different market niches is uncertain
Potential for SMS messages to be perceived as spam by customers
Dependence on customer consent to receive SMS marketing (compliance with TCPA)

Launched

Mar 28, 2022

Jan 13, 2018

Developer

Built by Freshworks

Apps:

Average Rating:

3.8

Reviews:

Built by Shopify

Apps:

1065

Average Rating:

3.1

Reviews:

42,248

Make Your Choice

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Freshmarketer vs GoText: Compare Email & SMS Tools

Freshmarketer: Email & SMS

GOtext - SMS Marketing

Freshmarketer: Email & SMS