EcoReturns Returns & Exchanges

Automate Returns, Exchanges, Credits & Lower refunds with AI

360° Returns & Exchanges ↻↺

Manage returns, exchanges, refunds, & RTO in one place.

EcoReturns Returns & Exchanges

Automate Returns, Exchanges, Credits & Lower refunds with AI

360° Returns & Exchanges ↻↺

Manage returns, exchanges, refunds, & RTO in one place.

Rating

Rating

133 Reviews
9.2
20 Reviews
9.1

Pricing

Pricing

  • $19-$89 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Fraud prevention
  • Api integrations
  • Shipping labels
  • Automate returns
  • Automation rules
  • Post-purchase experience
  • Store credits
  • Exchange automation
  • Refund reduction
  • Configurable portal
  • Return policies
  • Branded notifications
  • Rma automation
  • Pickups automation
  • Inbuilt discounted labels
  • Ai growth tools
  • Chatgpt chatbot
  • Actionable insights
  • Store credit
  • Inventory updates
  • In-store returns
  • Smart exchanges
  • Handles returns
  • Notifications
  • Automatic labels
  • Revenue recovery
  • Manages exchanges
  • Processes refunds
  • Generates rtos
  • Customizes policies
  • Unlimited reasons
  • Personalized portals
  • Self-service return
  • Flexible refunds
  • Rto generation
  • Return rules

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Pros

Pros

  • AI-powered management reduces refunds and frauds
  • Highly configurable return portal, policies, and automation rules
  • Easy migration from other return solutions like Loop Returns, Aftership, Return prime, Postco, and Sorted
  • Automates RMA, shipping labels, and pickups to reduce TAT
  • Inbuilt discounted labels/shipping or option to connect your own shipping provider
  • AI-based tools to prevent returns and improve profitability
  • Integrations with various platforms like shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc
  • ChatGPT powered chatbot for enhanced customer experience
  • Positive user feedback on pricing, support, and features
  • Good customer support as evidenced by user reviews
  • Streamlines the return process for both businesses and customers
  • Helpful and responsive support team
  • Promotes store credit to decrease the refund rate
  • Offers customization options for the return page
  • Works seamlessly out of the box for both small and large businesses
  • User-friendly interface that simplifies integration and setup
  • Provides all required features for an efficient return and exchange process
  • Effortlessly manages inventory updates, automatic return labels, and notifications
  • Generates RTO for unattended orders and produces actionable insights
  • Flexible refund options to help recover revenue
  • Smart return rules to lower the rate of returns

Cons

Cons

  • Limited user reviews available to fully gauge overall user satisfaction
  • Potential complexity in initial setup due to extensive configurability
  • Dependence on AI and integrations might pose challenges for less tech-savvy users

Launched

Launched

Aug 11, 2021
May 27, 2024

Developer

Developer

Apps:

3

Average Rating:

3.3

Reviews:

134

Apps:

2

Average Rating:

2.5

Reviews:

20

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