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Pros
Pros
Automated shipping workflow with one-click Shopify Integration
Real-time shipment tracking and WhatsApp communication
Extensive reach with 18,500+ pin codes serviced via 2900+ centers
Optimised solutions for faster and more reliable deliveries
Assured COD remittance within 2 days
Dedicated relationship manager for personalized service
RTO predictor and Address intelligence system to reduce returns
Provides full control over all shipping rules and methods, regardless of complexity
Highly personalized customer service with excellent advice and technical support from a US-based dedicated team
Integration with many parcel, LTL, and broker couriers in real time
Supports multiple locations with location-specific shipping/markup rules
Offers product/variant control for dimensions, flat-rates, origins, ship-alone & more
Automatic address classification (residential/commercial) and package breakdown
No set limit to rate requests, products, locations, and shipping rules
Highly recommended by users for ease of setup and comprehensive feature set
Handles complicated shipping calculations efficiently, especially for complex products
Streamlined functionality and straightforward setup process
Cons
Cons
Poor customer service experience
Integration issues with Shopify reported by multiple users
High service charges
Delayed pickups, sometimes up to 3 days
Lack of proper call support
Issues in generating Automatic Waybill (AWB) numbers due to errors
Multiple failed attempts to resolve issues through support tickets